Permanent Store Assistant
The Spitz Group (Division of AVI Limited)
Location: Menlyn, Pretoria, Gauteng
Employment Type: Permanent
Closing Date: 01 March 2026
A Legacy of Luxury & Style
The Spitz Group, a prestigious division of AVI Limited, stands as a beacon of luxury and sophistication in the South African retail landscape. We are the custodians of world-class fashion brands, offering our clientele an unparalleled selection of premium footwear and accessories. Our portfolio boasts iconic names such as Carvela, Gianni Chiarini, Lacoste, Nina Roche, and Tosoni. In our continuous effort to elevate the sensory experience of fashion, we have also introduced Carvela Donna and Bello body sprays, alongside the distinctive Verve by Kurt Geiger range.
At Spitz, we don’t just sell products; we curate experiences. We are seeking individuals who share our passion for high-end fashion and are committed to upholding the legacy of excellence that defines our brand.
Your Opportunity
We are currently looking for a dedicated and style-conscious Permanent Store Assistant to join our team at our Menlyn, Pretoria store. This role is perfect for a retail professional who thrives in a fast-paced, customer-centric environment and possesses a natural flair for sales and service. You will be the face of our brand, ensuring that every customer who walks through our doors receives world-class service, expert advice, and a seamless shopping journey.
Key Responsibilities
As a Store Assistant, you will play a vital role in driving the store’s success by excelling in the following areas:
- Customer Service & Sales Support
· Deliver a premium shopping experience by greeting customers warmly and understanding their needs.
· Leverage your expert product knowledge to guide customers toward the perfect purchase, offering styling advice that reflects current trends.
· Build and nurture lasting customer relationships through attentive service, follow-ups, and a genuine passion for helping clients find their ideal look.
· Maintain a consistently high level of professionalism, enthusiasm, and brand ambassadorship to reflect the prestige of Spitz.
- Cash Control & Accuracy
· Perform cash desk duties with meticulous precision, ensuring all transactions are processed accurately to maintain a zero-variance record.
· Manage daily cash control procedures, including the reconciliation of tills and secure banking of daily takings.
· Handle manual transactions, exchanges, and refunds efficiently and in strict accordance with company policies.
- Stock Management & Organisation
· Execute daily stock procedures to maintain the store’s high standards of excellence and organisation.
· Manage customer orders, lay-bys, and stock requests with exceptional attention to detail, ensuring timely and accurate fulfillment.
· Conduct weekly stock counts to verify inventory accuracy and assist with regular cycle counts.
· Maintain impeccable storeroom organisation to ensure efficient stock retrieval and replenishment.
· Perform daily “shoe pairing” exercises to ensure all display stock is complete, presentable, and maintains the integrity of our premium product presentation.
What You Need to Succeed
To be considered for this exciting role, you will need a combination of the following qualifications, experience, and personal attributes:
Essential Requirements:
· Matric / Grade 12 certificate.
· 6 months to 1 year of retail experience. While luxury or fashion retail is preferred, we are open to candidates with a strong passion for the industry and transferable customer service skills.
· A demonstrable passion for high-end fashion, footwear, and premium brands.
Key Skills & Attributes for Success:
· Numerical Proficiency: Strong mathematical ability and a high degree of accuracy when handling cash and processing transactions.
· Detail-Oriented: A meticulous mindset that ensures brand standards are upheld in every aspect of store presentation and stock management.
· Resilience & Time Management: The ability to work effectively in a dynamic retail environment, manage multiple tasks, and meet deadlines without compromising on quality.
· Team Player: A collaborative spirit who thrives in a supportive team setting and contributes to a positive store culture.
· Engaging Personality: A natural ability to connect with people, build rapport quickly, and engage customers in genuine conversations about style and products.
Why Join The Spitz Group?
Choosing a career with Spitz means choosing to be part of something special. Here’s what we offer:
· Prestige: Work with a legacy brand that is synonymous with luxury, quality, and style in South Africa.
· Environment: Be part of a sophisticated, customer-focused environment where your contribution is valued.
· Development: Access to training and development opportunities designed to enhance your retail expertise and product knowledge.
· Culture: Join a team that celebrates style, service, and shared success, all while working with some of the world’s most desirable brands.
If you have the energy, dedication, and passion to thrive in a prestigious retail setting, we invite you to apply today and take the next step in elevating your career.
To apply, please submit your CV before the closing date of 01 March 2026.
The Spitz Group is an Equal Opportunity Employer. By submitting your application, you consent to the processing of your personal information in accordance with our recruitment process.
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