Company: Multiform Human Development (Pty) Ltd.
Job Title: Short-Term Insurance Administrator
Location: Rustenburg, North West, South Africa
Employment Type: Permanent
Experience Level: Entry Level
Industry: Insurance
Functional Area: Administration
Posted: 27 August 2026
Closing Date: 10 September 2026
Short-Term Insurance Administrator Job Overview
Multiform Human Development (Pty) Ltd. is recruiting for a Short-Term Insurance Administrator on behalf of an established organisation operating within the short-term insurance advisory sector in the North West Province.
This permanent opportunity is suited to an organised, motivated and customer-focused individual who is interested in building a career in insurance administration. The successful candidate will provide administrative assistance and support the day-to-day activities associated with short-term insurance services.
The position requires someone who can work accurately, communicate professionally and manage responsibilities with limited supervision. Because the role involves interacting with clients and handling administrative information, attention to detail, reliability and a strong commitment to customer service are important.
Key Responsibilities
The successful candidate will be responsible for supporting the administration of short-term insurance activities and ensuring that routine office processes are handled efficiently.
Duties may include:
- Performing general administrative tasks related to short-term insurance operations.
- Responding to incoming telephone calls in a professional and helpful manner.
- Preparing and sending business-related emails.
- Assisting with communication between clients, colleagues and relevant stakeholders.
- Maintaining accurate administrative information and ensuring that documentation is handled carefully.
- Supporting the smooth running of daily office and insurance administration processes.
- Assisting with client-related queries and directing matters to the appropriate person when necessary.
- Building and maintaining professional relationships with clients.
- Handling customer concerns appropriately and assisting with conflict resolution.
- Working independently while taking responsibility for assigned tasks.
- Identifying practical solutions to administrative or client-related problems.
- Using Microsoft software and other computer-based systems to complete routine administrative duties.
The role may require the successful applicant to manage several tasks at the same time, making good organisation and prioritisation essential.
Minimum Education Requirements
Applicants must meet the minimum educational requirements for consideration.
The required qualification is:
- Matric / Grade 12
- University exemption
- Mathematics at Higher Grade (HG)
Candidates should ensure that their CV clearly reflects their educational qualifications and any relevant experience or skills.
Skills and Competencies
The employer is looking for an individual who demonstrates strong potential and a professional approach to administration and customer service.
The ideal candidate should have:
- Excellent analytical and problem-solving abilities.
- Strong attention to detail.
- Good communication and interpersonal skills.
- A customer-focused approach.
- The ability to work independently and use initiative.
- Resilience when dealing with challenging situations.
- Good time management and punctuality.
- The ability to establish and maintain positive client relationships.
- Confidence when dealing with customer queries and conflict.
- A dynamic, outgoing and innovative personality.
- Basic to intermediate computer literacy.
- Working knowledge of Microsoft software.
- Effective business communication skills.
- A high level of initiative and an entrepreneurial mindset.
- Good written and verbal communication in English and Afrikaans.
Applicants should be comfortable working in an environment where accuracy, professionalism and client service are important.
Who Should Apply?
This vacancy may be suitable for an entry-level candidate who has completed Matric and meets the stated Mathematics requirement and wants to gain experience in the insurance administration sector.
Candidates who are organised, dependable, confident when communicating with people and willing to take responsibility for their work are encouraged to apply. The ability to learn quickly and adapt to different administrative requirements will also be valuable in this position.
Previous experience in insurance administration may be advantageous, but the vacancy is classified as Entry Level, making it potentially suitable for candidates who meet the formal requirements and can demonstrate the necessary skills and attitude.
Screening and Selection Process
Shortlisted applicants should be prepared to participate in the employer’s recruitment and assessment process. This may include psychometric testing and background screening.
Candidates should therefore provide accurate information on their CV and ensure that all qualifications and employment details supplied during the application process are correct.
Application Information
If you meet the minimum requirements and are interested in developing your career within the short-term insurance and administration environment, you are encouraged to apply before the closing date.
Position: Short-Term Insurance Administrator
Company: Multiform Human Development (Pty) Ltd.
Location: Rustenburg, North West
Employment: Permanent
Minimum Experience: Entry Level
Closing Date: 10 September 2026
Applicants are advised to submit their applications as soon as possible rather than waiting until the closing date.
Important: This job post is provided for informational purposes. Applicants should verify the vacancy details and application instructions with the recruiting company or the original vacancy source before submitting personal information or documents.