Are you passionate about delivering outstanding customer service and building strong relationships with clients? Hyundai SA is inviting motivated and customer-focused individuals to apply for a permanent Service Advisor (Non-Technical) position based at its Germiston dealership in Gauteng.
This is an exciting opportunity to become part of one of South Africa’s well-known automotive brands. If you enjoy helping customers, working in a fast-paced environment, and coordinating vehicle service appointments, this role could be the ideal next step in your career.
Position Details
- Job Title: Service Advisor (Non-Technical)
- Company: Hyundai SA (Motus Corporation)
- Location: Germiston, Gauteng
- Employment Type: Permanent
- Closing Date: 05 August 2026
About the Opportunity
As a Service Advisor, you will be the main point of contact for customers visiting the service department. Your responsibility will be to ensure every customer receives professional assistance from the moment they arrive until their vehicle is ready for collection.
You will work closely with customers and the workshop team to ensure service requests are communicated accurately, appointments are managed efficiently, and customers remain informed throughout the repair or maintenance process.
This position is ideal for someone who enjoys interacting with people, solving problems, and delivering exceptional customer experiences.
Main Responsibilities
Successful candidates will be responsible for a variety of customer service and administrative duties, including:
- Welcoming customers in a friendly and professional manner.
- Listening carefully to customer concerns regarding their vehicles.
- Booking vehicle service and maintenance appointments.
- Coordinating daily workshop schedules to maximise efficiency.
- Explaining available vehicle maintenance and repair services.
- Preparing service quotations and repair estimates.
- Communicating vehicle concerns clearly to workshop technicians.
- Providing customers with updates on the progress of repairs.
- Resolving customer queries and complaints professionally.
- Maintaining accurate customer records and service documentation.
- Ensuring a smooth and positive customer experience from start to finish.
- Supporting the dealership in achieving high levels of customer satisfaction.
Minimum Requirements
Applicants should possess the following skills and experience:
- Previous experience working in a customer service environment.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Good problem-solving and decision-making skills.
- High attention to detail and accuracy.
- Customer-focused attitude with a professional approach.
- Computer literacy, including Microsoft Office applications.
- Ability to learn and use dealership or service management systems.
- Understanding of automotive services and vehicle maintenance will be beneficial.
Advantageous Qualifications
Although not compulsory, the following will strengthen your application:
- Previous experience as a Service Advisor.
- Experience within the automotive or dealership industry.
- Familiarity with Hyundai vehicles and dealership service processes.
- Customer service or automotive-related training or certifications.
Skills That Will Help You Succeed
Hyundai is looking for individuals who demonstrate:
- Excellent customer care.
- Professional communication.
- Strong teamwork abilities.
- Ability to work under pressure.
- Positive attitude.
- Good planning and coordination skills.
- Effective conflict resolution.
- Commitment to delivering quality service.
Why Consider Joining Hyundai SA?
Hyundai offers employees the opportunity to build rewarding careers within a respected automotive organisation that values teamwork, growth, and continuous improvement.
Employees are encouraged to contribute ideas, develop professionally, and help create exceptional customer experiences. The company promotes a workplace culture built on respect, collaboration, and equal opportunity, where employees are empowered to perform at their best.
If you enjoy working with people and would like to grow your career within the automotive industry, this permanent opportunity in Germiston could be an excellent fit.
Application Deadline
Interested applicants should submit their applications before 05 August 2026. Applications received after the closing date may not be considered.
If you have excellent customer service skills, enjoy working with people, and are looking for a long-term opportunity with a recognised automotive employer, apply for the Service Advisor (Non-Technical) position at Hyundai SA in Germiston today.