Location: Alberton, Gauteng
Company: Fermel
Employment Type: Permanent
Department: Sales
Fermel is inviting applications for a Receptionist & Capital Sales Administrator position based in Alberton, Gauteng. This permanent opportunity is ideal for recent graduates who are eager to begin their careers in a professional business environment. The company welcomes candidates with strong administrative abilities, excellent communication skills, and a willingness to learn, even if they have no previous work experience.
This role combines front-office reception responsibilities with administrative support for the Capital Sales team. Successful candidates will receive training on internal systems and processes, making this an excellent opportunity for individuals looking to develop valuable business administration and customer service skills.
Key Responsibilities
The successful applicant will be responsible for creating a positive first impression for everyone visiting or contacting the company. Daily reception duties include greeting visitors professionally, directing them to the appropriate departments, and ensuring they receive excellent customer service throughout their visit.
The role also involves answering incoming telephone calls through the company’s switchboard, transferring calls to the correct personnel, and taking accurate messages when required. Maintaining a tidy, welcoming, and well-organised reception area is an important part of ensuring a professional corporate image.
Additional front-office responsibilities include managing incoming and outgoing mail, coordinating courier deliveries, and providing general administrative support to visitors, employees, and customers.
Alongside reception duties, the successful candidate will provide valuable administrative assistance to the Capital Sales team. Responsibilities include preparing and formatting quotations, proposals, and business documents, accurately capturing customer and sales information, maintaining both electronic and paper filing systems, and assisting with order processing and progress tracking.
The role also requires supporting communication between internal departments such as sales, finance, and operations to ensure business processes run efficiently. Assistance with invoicing documentation, reports, and various sales-related administrative activities will also form part of the position.
General office administration will include document preparation, filing, typing, record management, operating standard office equipment, scheduling meetings, and assisting with diary coordination where necessary. Maintaining confidentiality and ensuring administrative accuracy will be expected at all times.
Minimum Requirements
Applicants should possess a Bachelor of Commerce (BCom) qualification in Marketing, Business Administration, or a closely related field. Recent graduates are encouraged to apply, making this an excellent opportunity to gain practical workplace experience.
Previous employment is not essential. However, internship experience, vacation work, or participation in academic projects may strengthen an application by demonstrating practical exposure to a business environment.
Skills and Competencies
The ideal candidate should have:
- A completed BCom qualification in Marketing, Business Administration, or a related discipline.
- Basic knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Good computer literacy and accurate data capturing skills.
- Strong communication and interpersonal abilities.
- Excellent organisational and administrative skills.
- Professional telephone etiquette.
- Attention to detail and commitment to producing accurate work.
- The ability to manage confidential information responsibly.
- A positive attitude and willingness to learn new systems and processes.
- Good time management and the ability to prioritise tasks effectively.
- The ability to work well both independently and within a team.
Why Consider This Opportunity?
This position provides graduates with an opportunity to build practical experience across reception, customer service, administration, and sales support within a well-established manufacturing company. Comprehensive training will be provided, allowing successful applicants to develop valuable administrative and commercial skills that can support future career growth.
Candidates will gain exposure to professional office operations, customer relationship management, sales administration, and cross-functional teamwork while working in a permanent position that offers long-term career development opportunities.
Individuals who enjoy interacting with people, staying organised, supporting business operations, and learning new skills may find this role particularly rewarding.
How to Apply
If you meet the minimum qualifications and are looking to launch your career in administration and sales support, submit your application before the vacancy closes. Ensure that your CV is up to date and clearly highlights your educational achievements, computer skills, internships, academic projects, and any relevant experience that demonstrates your suitability for this exciting opportunity.