Are you passionate about fashion, customer service, and creating memorable shopping experiences? A new opportunity has opened for a Permanent Part-Time Sales Assistant position at Poetry, located at Mall of Africa in Midrand, Gauteng. This role is ideal for energetic individuals who enjoy working with people, staying updated with modern fashion trends, and contributing to a dynamic retail environment.
The company is looking for a motivated candidate who can deliver excellent customer service while supporting daily store operations. If you enjoy retail, have strong communication skills, and thrive in a fast-paced environment, this could be the perfect opportunity to grow your career in the retail industry.
Position Overview
The successful candidate will join the retail sales team and assist customers while helping the store achieve its sales objectives. This role requires someone who is confident interacting with customers, maintaining professional standards, and contributing positively to the store atmosphere.
As a part-time Sales Assistant, you will play an important role in ensuring customers enjoy a pleasant shopping experience from the moment they enter the store until they complete their purchases. The company values teamwork, adaptability, and a strong work ethic.
Main Responsibilities
The selected candidate will be responsible for a variety of retail duties aimed at supporting sales growth and maintaining high store standards. Daily tasks may include:
- Assisting customers with product selections and purchases
- Providing excellent customer service at all times
- Recommending products that meet customer needs and preferences
- Supporting the achievement of individual and store sales targets
- Monitoring stock levels and helping reduce stock losses
- Ensuring products are displayed according to visual merchandising standards
- Keeping the store clean, organised, and visually appealing
- Helping create a welcoming and inspiring shopping environment
- Processing customer transactions accurately and responsibly
- Assisting with stock replenishment and inventory management
- Maintaining professional relationships with customers and colleagues
The company is seeking someone who can contribute positively to the store culture while remaining focused on customer satisfaction and sales performance.
Skills and Personal Attributes
To succeed in this role, candidates should possess a combination of interpersonal skills, retail awareness, and personal accountability. The employer is looking for individuals who demonstrate professionalism and a willingness to learn.
Important qualities include:
Strong Communication Skills
Applicants should be able to communicate clearly and confidently with customers and team members. Excellent communication helps create positive customer interactions and encourages repeat business.
Customer Service Orientation
A strong passion for helping customers is essential. Candidates should be friendly, approachable, and willing to go the extra mile to ensure customer satisfaction.
Adaptability
Retail environments can be busy and unpredictable. The ideal candidate should be flexible and able to adapt to changing situations, customer demands, and store priorities.
Attention to Detail
Maintaining visual merchandising standards and handling stock responsibly requires a keen eye for detail and organisation.
Teamwork
Retail success depends on collaboration. Candidates should work well with others and contribute positively to the team environment.
Integrity and Responsibility
Because the role may involve handling cash and stock, honesty and accountability are extremely important.
Minimum Requirements
Candidates interested in applying for this position should meet the following basic requirements:
- Grade 12 / Matric certificate or equivalent qualification
- At least six months of retail experience
- Basic computer literacy, including Microsoft applications
- Clear criminal record
- Good verbal communication skills
- Knowledge of current fashion or lifestyle trends relevant to the brand
- Ability to work retail hours, including weekends and public holidays if required
Previous experience in clothing, fashion, or lifestyle retail may be beneficial for applicants hoping to stand out during the recruitment process.
Why This Opportunity Matters
Retail jobs offer valuable workplace experience that can help individuals build long-term careers in customer service, fashion, sales, and management. Working as a Sales Assistant allows employees to develop transferable skills such as communication, teamwork, problem-solving, and sales techniques.
This role is especially suitable for:
- Young professionals entering the retail industry
- Students seeking part-time employment opportunities
- Individuals passionate about fashion and lifestyle brands
- Candidates looking to gain customer service experience
- Job seekers interested in developing sales skills
Part-time positions also provide flexibility while allowing employees to gain practical workplace exposure in a professional retail setting.
Tips for Applicants
When preparing your application, make sure your CV is updated and highlights your retail experience, customer service abilities, and communication skills. Employers in the retail sector often value attitude and personality just as much as experience.
Here are a few helpful application tips:
- Keep your CV clear, professional, and easy to read
- Include any retail or customer service experience
- Mention computer skills and cash-handling experience if applicable
- Highlight achievements such as meeting sales targets or assisting customers effectively
- Dress professionally if invited for an interview
- Show enthusiasm for fashion, retail, and customer engagement
Employers appreciate candidates who demonstrate confidence, reliability, and a willingness to contribute to team success.
Work Environment
Retail environments are often fast-paced and customer-focused. Employees may spend long hours standing, assisting customers, arranging displays, and supporting daily operations. However, these environments can also be exciting, social, and rewarding for individuals who enjoy interacting with people.
The Poetry brand is known for offering stylish and lifestyle-inspired products, making this role appealing to individuals with an interest in fashion trends and creative retail presentation.
Closing Thoughts
This Permanent Part-Time Sales Assistant opportunity at Poetry in Mall of Africa presents an excellent chance for entry-level retail candidates to gain experience with a respected retail brand. The position offers exposure to customer service, sales, merchandising, and teamwork within a professional retail environment.
Candidates who are passionate about helping customers, achieving targets, and contributing to a positive shopping experience are encouraged to apply before the closing date. With the right attitude, commitment, and enthusiasm, this role could become an important stepping stone toward future growth in the retail and fashion industry.