Job Title: Receptionist
Location: Kimbuilt Mini Campus, Randburg, Johannesburg
Job Type: Full-time
Closing Date: 12 February 2026
Reference Number: 144057
Job Description
Nedbank, a leading financial services institution in South Africa, is seeking a professional and client-focused Receptionist to join their team at the Kimbuilt Mini Campus in Randburg. This role serves as the first point of contact for clients and visitors, making it essential to the bank’s reputation and client experience strategy.
The successful candidate will be responsible for creating a welcoming environment while managing administrative tasks efficiently. This position offers an opportunity to grow within a supportive team culture while contributing to Nedbank’s transformation goals and business objectives.
Key Responsibilities
Front Desk Management
· Greet and direct visitors professionally, ensuring a positive first impression of Nedbank
· Manage the flow of people entering and exiting the premises
· Maintain a clean, organized, and professional reception area
· Prioritize daily activities to ensure smooth operations
Communication and Client Service
· Answer and direct incoming calls promptly and accurately
· Handle client queries with patience and professionalism
· Provide general assistance to visitors and staff members
· Respond to customer-related issues in a client-centric manner to protect the bank’s reputation
Administrative Support
· Receive, sort, and distribute mail efficiently
· Provide secretarial assistance to meet business requests
· Coordinate boardroom bookings and meeting schedules
· Arrange catering and prepare meeting rooms for events
· Support document management and filing systems
Operational Excellence
· Identify opportunities to improve processes and enhance efficiency
· Support the implementation of new tools, policies, and procedures
· Adhere to internal and external regulatory requirements and governance standards
· Minimize costs by reducing unnecessary expenditure
· Coordinate activities within budget requirements
Culture and Team Contribution
· Participate in Nedbank Culture-building initiatives
· Support corporate social responsibility programs
· Contribute to team goals through active participation
· Share knowledge with team members to ensure continuity
· Engage in continuous learning and professional development
Compliance and Knowledge Management
· Stay updated on legislation and industry changes affecting the role
· Attend relevant training sessions and read industry newsletters
· Complete all learning activities within specified time frames
· Obtain and maintain required certifications
Minimum Requirements
Education
· Essential: Matric / Grade 12 / National Senior Certificate
· Preferred: Secretarial qualification or certificate
Experience
· 1 – 2 years of secretarial or administrative experience
· Previous reception experience is advantageous
Skills and Knowledge Required
Technical Knowledge
· Administrative procedures and systems
· Data analysis fundamentals
· Nedbank policies and procedures
· Nedbank vision, strategy, and culture
· Relevant regulatory knowledge
· Business writing skills
Behavioural Competencies
· Continuous Learning – actively seeking development opportunities
· Collaborating – working effectively within diverse teams
· Decision Making – using sound judgment in daily tasks
· Work Standards – maintaining high-quality output
· Building Trusting Relationships – establishing rapport with stakeholders
· High-Impact Communication – conveying information clearly and professionally
· Planning and Organizing – managing time and resources effectively
· Technical/Professional Knowledge – applying expertise to role requirements
Why Join Nedbank?
Nedbank offers more than just a job – it provides a platform for growth and meaningful contribution. As a Receptionist at the Kimbuilt Mini Campus, you will:
· Be part of a supportive and diverse team environment
· Gain exposure to the financial services industry
· Access learning and development opportunities
· Contribute to transformation and social responsibility initiatives
· Build a foundation for career advancement in administration
Working Conditions
· Location: Kimbuilt Mini Campus, Randburg
· Standard office hours with occasional flexibility for meetings or events
· Professional office environment with regular interaction with staff and clients
About Nedbank
Nedbank Ltd is a proudly South African financial institution with a rich history dating back to 1951. As an authorized financial services provider and registered credit provider (NCRCP16), Nedbank is committed to driving sustainable development and creating value for all stakeholders. The bank’s vision focuses on using its financial expertise to do good, while its values guide every interaction and decision.
Application Process
Interested candidates who meet the minimum requirements are invited to apply for this Receptionist vacancy before the closing date.
To Apply:
· Reference this position using Job Req Number: 144057
· Ensure your application highlights relevant administrative and reception experience
· Submit your application through the official Nedbank careers portal
Contact:
For assistance, please contact the Nedbank Recruiting Team at +27 860 555 566
Important Dates
· Closing Date: 12 February 2026
· Location: Johannesburg, ZA
Similar Opportunities
If this Receptionist position is not the right fit, explore other opportunities in:
· Administration and Operations
· Client Services
· Secretarial roles
Activate job alerts on the Nedbank careers portal to be notified when new positions become available.
Nedbank is an equal opportunity employer. Preference will be given to candidates from designated groups in line with the company’s employment equity plan and transformation goals.
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