Sales Learnership Opportunity: West Rand (Gauteng)
Location: West Rand, Gauteng
Company: Metropolitan Retail
Job Reference Number: MMH220308-18
Kickstart Your Career in Financial Services with Metropolitan
Are you a young, dynamic, and unemployed individual looking to break into the financial services industry? Metropolitan, a brand with a remarkable 116-year legacy in South Africa, is seeking enthusiastic candidates for a Sales Learner position based in the West Rand.
This is more than just a job; it is a permanent role designed to empower you with the skills and experience needed to enhance the financial wellness of people in your community. If you have a passion for sales, a knack for administration, and a desire to grow with an industry leader, this could be the perfect opportunity for you.
Why Join Metropolitan?
Metropolitan is a trusted name in the African financial landscape, dedicated to serving communities through affordable and accessible financial solutions. We specialize in:
· Funeral Insurance
· Health and Savings Plans
· Retirement Solutions
· Hospital Cash-Back Cover
· Life Insurance
By joining our team in the West Rand, you become part of a legacy that empowers individuals and families across South Africa, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Eswatini. We are committed to transformation and strongly encourage candidates from previously disadvantaged backgrounds and persons with disabilities to apply.
Role Purpose
The primary goal of the Sales Learner is to enhance the lifetime financial wellness of clients through empowerment and education. You will serve as the backbone of the regional operations by accurately capturing data and managing administrative tasks to ensure a seamless client experience. This role combines direct client engagement with meticulous back-office support.
Key Duties and Responsibilities
As a Sales Learner, you will be the bridge between our clients and the organization. Your daily tasks will include:
· Client-Centric Service: Engage with clients professionally and empathetically to ensure their needs are met. Resolve queries promptly to improve client retention and encourage repeat business.
· Accurate Data Processing: Capture client information and new business documentation meticulously on relevant systems. Verify and check documents to ensure compliance with company standards.
· Administrative Support: Collate, compile, and distribute documents within defined timeframes. Process policy amendments and payments according to service agreements and authority levels.
· Problem Solving: Identify problems proactively, analyze situations carefully, and take decisive action to resolve issues.
· Queries and Feedback: Screen and route queries to the appropriate stakeholders. Provide clients with regular updates on the status of their applications, including outstanding requirements and errors.
· Entrepreneurial Thinking: Identify potential opportunities to serve clients better in every interaction.
· Reporting: Complete all administrative and reporting duties timeously and maintain office housekeeping standards.
Minimum Requirements (Eligibility Criteria)
To be considered for this learnership in the West Rand, applicants must meet the following criteria:
· Educational Background: Must have a Grade 12 / Matric or an equivalent NQF Level 4 qualification.
· Age and Employment Status: Must be a South African citizen, currently unemployed, and between the ages of 18 and 35.
· Aptitude: A genuine interest in sales and customer service is essential.
· Clean Record: Must have no criminal record and demonstrate high levels of honesty and integrity.
· Inclusivity: Previously disadvantaged candidates are encouraged to apply. Persons with disabilities are also strongly encouraged to apply.
· Application Requirement: All CV submissions must include a copy of your Matric certificate or statement of results.
Essential Competencies and Skills
We are looking for candidates who possess the following attributes:
· Detail-Oriented: A sharp eye for detail combined with excellent planning and time management skills.
· Numeracy and Analysis: Strong numerical reasoning and analytical skills to understand financial products.
· Communication: Fluent verbal and written communication skills in English.
· Technical Ability: Basic PC Literacy is required.
· Personality Traits: Energetic, self-motivated, resilient, and self-reliant.
· Sales Acumen: A natural ability to persuade and demonstrate selling behaviours.
· Relationship Management: The ability to adapt to clients’ needs and manage professional relationships effectively.
How to Apply
Ready to take the next step in your career? If you reside in the West Rand and meet the requirements listed above, we want to hear from you.
Please Note:
· Ensure your CV is accompanied by your Grade 12 certificate.
· Verify the legitimacy of this job advert on our official company career page.
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