Company: Tsebo Facilities Solutions
Job Title: Junior Receptionist
Reference Number: TSE260807-10
Location: Johannesburg, Gauteng, South Africa
Employment Type: Full Time
Closing Date: 13 August 2026
Job Overview
Tsebo Facilities Solutions is seeking a professional and customer-focused Junior Receptionist to join its team in Johannesburg. The successful candidate will be responsible for creating a welcoming front-office experience while supporting day-to-day workplace and administrative operations.
This role is ideal for someone with strong communication skills, attention to detail and experience working with customers, visitors, suppliers or corporate clients.
Key Responsibilities
- Welcome and assist visitors, employees, contractors and guests professionally.
- Manage visitor registration and workplace access procedures.
- Operate the switchboard/PABX and direct calls to the relevant departments.
- Respond to customer enquiries and resolve issues or escalate them when required.
- Coordinate meeting-room bookings and ensure facilities are ready for meetings.
- Monitor reception areas, meeting rooms and other workplace spaces.
- Coordinate with cleaning, security, hygiene and other service providers.
- Monitor office stationery and consumable stock levels.
- Maintain accurate visitor, contractor and service records.
- Prepare regular operational and administrative reports.
- Record incidents, complaints, compliments and customer feedback.
- Conduct workplace inspections and report maintenance, safety or service concerns.
- Follow company, health and safety and client-specific procedures.
- Assist with workplace events, projects and other operational activities.
- Identify opportunities to improve customer service and workplace efficiency.
Minimum Requirements
Education:
- Grade 12 / Matric is essential.
- A qualification in Hospitality, Customer Service, Business Administration or Office Management will be an advantage.
Experience:
- 2–3 years’ experience in reception, front-office, customer service, concierge or workplace services.
- Previous experience in a corporate, hospitality or client-service environment.
- Experience dealing with customers, visitors and service providers.
Skills
- Microsoft Word, Excel, Outlook and Teams.
- Switchboard/PABX operation.
- Visitor management systems.
- Administrative and report-writing skills.
- Facilities coordination.
- Stock and inventory management.
- Strong communication and interpersonal abilities.
- Good organisational and problem-solving skills.
- Awareness of workplace health and safety requirements.
How to Apply
If you meet the requirements and are interested in building your career with Tsebo Facilities Solutions, submit your application before the closing date.
Closing Date: 13 August 2026
Reference: TSE260807-10
Location: Johannesburg, Gauteng