HR Officer – Durban North

Reference Number: BSH-344
Location: Durban North, KwaZulu-Natal
Employment Type: Permanent
Work Level: Mid-Level
Salary: Market Related
EE Position: No

Job Overview

A permanent opportunity is available for an experienced HR Officer in Durban North, KwaZulu-Natal. The successful candidate will provide comprehensive human resources support to branches, ensuring that employee administration, workplace relations, compliance, and HR reporting are managed accurately and within the required deadlines.

This role is suited to an HR professional who can work closely with branch management, guide employees and managers through HR processes, and maintain high standards of operational efficiency. Experience in the motor industry would be advantageous.

Key Responsibilities

Human Resources Administration

The HR Officer will be responsible for maintaining accurate employee records and ensuring that all administrative processes are completed efficiently. Duties will include coordinating new starter documentation, verifying information received from branch HR administrators, and ensuring that new employees are correctly registered on the relevant clocking systems.

The successful candidate will also:

  • Complete onboarding administration in accordance with HR standards.
  • Conduct the required checks on prospective employees.
  • Maintain accurate general HR records.
  • Monitor probation reviews and ensure that branches complete them within the required timeframes.
  • Audit employee files and related information when necessary.
  • Assist with creating and updating job titles and codes, ensuring that the appropriate skill levels are linked to each position.
  • Support job profiling processes and obtain the necessary approvals at branch level.

Employee Relations and Workplace Support

The role will involve providing guidance and assistance on employee relations matters, including disciplinary procedures, grievances, warnings, and counselling sessions.

Responsibilities will include gathering relevant information from line managers or branch administrators, preparing hearing notifications, and coordinating communication with the appropriate HR personnel. The HR Officer will also arrange meetings with labour consultants who chair disciplinary enquiries and ensure that hearing outcomes are communicated to Payroll for the necessary action.

The successful candidate will assist management with workplace relations matters and attend CCMA/DRC cases when required.

HR Reporting and Branch Support

Accurate and timely reporting is an important part of this position. The HR Officer will complete monthly HR reports, assist with ad hoc reporting requirements, and ensure that branches meet HR and Payroll deadlines.

The role will also involve supporting branch staffing requirements to promote operational efficiency and avoid unnecessary overstaffing. The successful candidate will be expected to exercise cost awareness when reviewing replacement employment requests and related authorisations.

Additional responsibilities include assisting with health and safety requirements, supporting leave scheduling at branches, and helping ensure that HR processes are followed consistently.

Compliance and Stakeholder Relationships

The successful candidate will work closely with branch management and other key stakeholders to promote compliance with company HR standards and applicable legislation.

Responsibilities will include monitoring adherence to relevant employment legislation and agreements, including MIBCO, PSIRA, the Basic Conditions of Employment Act (BCEA), and Employment Equity (EE) requirements.

The HR Officer will also:

  • Ensure that minimum annual increases are aligned with applicable legislation.
  • Support the implementation and maintenance of Employment Equity files at branch level.
  • Ensure that EE meetings are conducted where required.
  • Build strong working relationships with branch stakeholders.
  • Provide guidance that encourages consistent adherence to HR and Payroll procedures.
  • Complete duties in accordance with the HR Standard Operating Manual.

Minimum Requirements

  • 5+ years of experience in HR administration.
  • Exposure to industrial relations.
  • A degree in Human Resources or a related field.
  • Motor industry experience would be advantageous.
  • Ability to manage confidential employee information with professionalism.
  • Strong administrative, organisational, and communication skills.
  • Ability to work independently while supporting multiple branches and stakeholders.

How to Apply

If you have the required HR administration experience and are looking for a permanent opportunity in Durban North, this position may be a suitable next step in your career.

Reference Number: BSH-344
Position: HR Officer
Location: Durban North, KwaZulu-Natal
Employment Type: Permanent
Salary: Market Related

NB: This is a summary of the vacancy information provided. Applicants should refer to the official employer advertisement for the complete job description and application instructions.

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