FAMS Administrator
Fidelity Services Group – Roodepoort, Gauteng
Permanent Position
Closing Date: 16 April 2026
JOB OVERVIEW
Division: FSS Robertville
Industry: Security and Investigations
Function: Administrative
Experience Level: Associate
ABOUT THE ROLE
Fidelity Services Group, a premier leader in the security and investigations sector, is seeking a highly organized and professional FAMS Administrator to join their dynamic team in Robertville, Roodepoort. This permanent position reports directly to the Armoury Manager and offers an exciting career opportunity for an administrative professional looking to make their mark in a fast-paced, essential industry.
The main purpose of this role is to provide comprehensive coordination, administrative, and secretarial support to the team, ensuring smooth daily operations and effective communication across all levels.
MINIMUM REQUIREMENTS
· Grade 12 / Matric certification
· Post-school qualification in Administration or Secretarial studies
· 3-5 years of experience as an Administrator reporting to Senior Management
· Advanced proficiency in Excel, MS Word, and PowerPoint
· Knowledge of SAP will be advantageous
· Above average verbal and written communication skills
· Clear criminal record with no pending cases
· Ability to work extended hours when required
· Ability to handle work-related stress and perform effectively under pressure
· Strong conflict resolution skills
· Highly motivated, enthusiastic, and able to work independently
· Proven ability to meet strict deadlines
KEY PERFORMANCE AREAS
Office Administration
Manage day-to-day office administration and general administrative duties to ensure efficient workflow and organized operations.
Communication Coordination
Coordinate all incoming and outgoing correspondence, including email management, written communication, and screening telephone calls with professionalism.
Confidentiality Management
Maintain strict confidential protocols regarding all correspondence, communication, and sensitive company matters.
Meeting Support
Provide professional minute-taking services at selected meetings and engagements, ensuring accurate records of discussions and action items.
Report Compilation
Consolidate management information and compile comprehensive weekly and monthly reports for review by senior leadership.
Document Preparation
Type and format documents, prepare presentations, and draft reports with attention to detail and professional presentation standards.
Operational Support
Assist with queries and provide day-to-day coordination of operational tasks related to the area of responsibility.
CORE COMPETENCIES & PERSONAL ATTRIBUTES
Professionalism
Demonstrate the highest level of confidentiality and handle all office matters with utmost discretion and professional integrity.
Communication Excellence
Strong interpersonal skills with the ability to communicate effectively at all levels using diplomacy and tact.
Report Writing
Above average report writing capabilities with the ability to present information clearly and concisely.
Organizational Skills
Excellent organizing abilities with keen attention to detail and time management proficiency.
Initiative
Self-motivated with the ability to take initiative and work independently without constant supervision.
Emotional Intelligence
High EQ required to navigate sensitive situations and build strong professional relationships.
Team Collaboration
Strong team player who contributes positively to the team dynamic and supports colleagues when needed.
Adaptability
Ability to function effectively in an unstructured environment and adapt to changing priorities.
Relationship Building
Capacity to build and maintain professional relationships across different business units and departments.
Decision Making
Strong sense of ownership, accountability, and sound decision-making skills.
Delivery Focus
Results-oriented approach with a proven track record of meeting deadlines and delivering quality work.
WHY JOIN FIDELITY SERVICES GROUP?
Fidelity Services Group is committed to continuous development of human capital as the key resource to our success. We support global fair practice and business ethics, providing employees with opportunities for growth and professional development within a stable industry leader.
APPLICATION PROCESS
Employment Equity: While preference is given to existing employees at all times and selections are made purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Right to Refuse: Fidelity Services Group reserves the right not to make an appointment to any advertised position.
Contact Policy: Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
HOW TO APPLY
Interested candidates who meet the minimum requirements are invited to submit their CVs before the closing date of 16 April 2026.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics.
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