Job Title: Clinic Receptionist – Linksfield
Company: Dis-Chem Pharmacies Limited
Location: Johannesburg
Job Type: Permanent
Closing Date: 21 May 2026
Industry: Pharmaceuticals
Functional Area: Clinic / Healthcare Support
Experience Level: Entry Level
Job Description
Dis-Chem Pharmacies is seeking a reliable and detail-oriented Clinic Receptionist to join its Linksfield clinic in Johannesburg. This role is suited for an individual who enjoys working with people and has a strong interest in healthcare administration.
The successful candidate will serve as the first point of contact for patients, both in person and telephonically. The position focuses on managing patient interactions, coordinating appointments, and ensuring that administrative processes within the clinic run efficiently. You will play a key role in supporting healthcare professionals by maintaining accurate patient records and ensuring that all procedures are followed correctly.
This opportunity offers valuable exposure to a professional clinical environment and is ideal for candidates looking to build a career in the healthcare or medical administration field.
Key Responsibilities
- Register patients according to clinic procedures and standards
- Assist patients with completing medical forms and documentation
- Create and maintain patient files accurately
- Manage appointment bookings and ensure smooth patient flow
- Process medical aid claims and payments
- Maintain confidentiality and accuracy of patient information
- Ensure the reception area is clean, organized, and professional
Communication and Call Handling
- Answer incoming calls promptly and professionally
- Provide clear and accurate information to patients and callers
- Take detailed messages and confirm accuracy with callers
- Transfer calls to the appropriate staff members
- Record caller details when required and escalate messages accordingly
- Assist walk-in visitors with inquiries, directions, and general assistance
Patient Support Duties
- Guide patients through clinic processes and appointments
- Assist with medical aid authorization queries
- Follow up with patients regarding outstanding information or feedback
- Respond to patients in distress and escalate emergencies when necessary
- Coordinate with clinic staff to ensure efficient service delivery
Minimum Requirements
- Grade 12 / Matric certificate
- Ability to follow instructions and procedures
- Strong organizational and administrative skills
- Ability to work under pressure in a fast-paced environment
- South African citizenship
Key Competencies
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Good time management and ability to meet deadlines
- Professional attitude and customer-focused approach
- Ability to multitask and remain calm under pressure
Employment Conditions
- Must have a clear criminal and credit record (verification required)
- Must have reliable transport or a valid driver’s license
- Ability to work in a desk-based role for extended periods
Salary and Benefits
- Market-related salary package
- Medical aid
- Provident fund
- Staff account benefits
Application Notes
Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
Employment Equity
Dis-Chem Pharmacies is an equal opportunity employer. The company’s recruitment process aligns with its Employment Equity and Transformation Strategy. Applications from individuals with disabilities are encouraged.
How to Apply
Interested candidates should submit their CV before the closing date. Ensure that all information provided is accurate and up to date to improve your chances of being shortlisted.
This Clinic Receptionist position offers a solid starting point for individuals interested in entering the healthcare environment while developing administrative and patient service skills in a reputable organization.