Momentum Corporate is inviting applications for the permanent position of Client Service Administrator based in Centurion, Gauteng. This opportunity is ideal for professionals with experience in employee benefits administration and a strong understanding of Section 37C of the Pension Funds Act. The successful candidate will join a client-focused team responsible for delivering accurate, compliant, and efficient support to clients while ensuring excellent service throughout the claims process.
This role offers the opportunity to work in a respected financial services environment where professionalism, attention to detail, and customer service are highly valued. If you have experience handling client queries, processing employee benefit claims, and working within regulatory requirements, this position could be the next step in your career.
Position Details
Job Title: Client Service Administrator: 37C
Company: Momentum Corporate
Job Type: Permanent
Location: Centurion, Gauteng, South Africa
Reference Number: MMH260730-1
Closing Date: 6 August 2026
Remote Work: Hybrid (remote work available some of the time)
About the Company
Momentum Corporate forms part of Momentum Group, a leading South African financial services provider offering solutions that help individuals, businesses, and organisations achieve their financial goals. Through a range of trusted brands, the group provides products and services focused on savings, investments, employee benefits, insurance, and financial wellness.
The organisation is committed to delivering outstanding client experiences while maintaining the highest standards of compliance, innovation, and professional excellence.
Key Responsibilities
The successful applicant will play an important role in supporting clients and ensuring the efficient administration of Section 37C claims. Daily responsibilities will include:
- Processing Section 37C claims accurately and within required turnaround times.
- Verifying claimant information and ensuring all supporting documents are complete.
- Preparing claim documentation for review and decision-making.
- Responding professionally to telephonic and electronic client enquiries.
- Resolving client questions within agreed service level standards.
- Managing complaints from start to resolution while keeping clients informed.
- Updating and maintaining accurate client records on internal systems.
- Ensuring all administration is completed correctly and on time.
- Following all legislative, regulatory, and company compliance requirements.
- Identifying opportunities to improve internal processes and client service.
- Escalating complex matters to the appropriate departments when necessary.
- Building positive working relationships with clients, intermediaries, and colleagues.
- Supporting teamwork by collaborating effectively with other team members.
- Contributing to continuous improvement initiatives that enhance the overall client experience.
Minimum Requirements
Candidates interested in this opportunity should meet the following requirements:
- Matric or an equivalent qualification.
- At least two years of experience within the Employee Benefits industry.
- Sound knowledge of Section 37C of the Pension Funds Act.
- Understanding of the legal and regulatory framework governing Section 37C claims.
- Experience preparing documentation for trustees will be considered an advantage.
- Strong administrative and organisational skills.
- Ability to manage multiple tasks while maintaining accuracy.
- Excellent verbal and written communication skills.
- Good computer literacy and the ability to capture information accurately.
Skills and Competencies
Momentum Corporate is looking for a candidate who demonstrates:
- Excellent planning and organisational abilities.
- Strong customer service orientation.
- High levels of accountability and professionalism.
- Exceptional attention to detail.
- Effective communication and interpersonal skills.
- Ability to work well under pressure while meeting deadlines.
- Strong problem-solving abilities.
- Commitment to teamwork and collaboration.
- A proactive approach to delivering quality service.
Why Consider This Opportunity?
Working with Momentum Corporate provides the opportunity to become part of one of South Africa’s well-established financial services organisations. Employees work in a professional environment that values integrity, compliance, collaboration, and continuous improvement. This position allows you to develop your expertise in employee benefits administration while contributing to meaningful outcomes for clients and beneficiaries.
The hybrid work arrangement also offers additional flexibility while maintaining close collaboration with colleagues and stakeholders.
How to Apply
Interested candidates should submit their applications before the 6 August 2026 closing date through the official Momentum Group careers portal. Ensure that your CV is up to date and clearly highlights your qualifications, employee benefits experience, and knowledge of Section 37C administration.
As with any employment opportunity, applicants are encouraged to verify the vacancy through the official Momentum Group careers website before submitting their application.
If you have experience in employee benefits administration, enjoy working with clients, and have a strong understanding of pension fund legislation, this permanent opportunity with Momentum Corporate offers an excellent platform to advance your career within South Africa’s financial services sector.