Career Opportunity: Clerk – Costing & Warranty (SMH)
Company: Daimler Truck Southern Africa Ltd (Part of Sandown Motor Holdings)
Location: Centurion, Gauteng, South Africa
Job Type: Full-time, Permanent
Reference: Publication #6437
Publication Period: 15 January 2026 – 26 January 2026
About Daimler Truck AG
For over 125 years, Daimler Truck AG has stood at the forefront of commercial vehicle innovation, shaping the very landscape of global transport and logistics. As one of the world’s preeminent manufacturers, our legacy is built on engineering excellence, reliability, and a forward-thinking vision. In Southern Africa, our presence spans more than six decades, anchored by Daimler Truck Southern Africa Ltd. We are the custodians of iconic brands including Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks, while also providing comprehensive support for Freightliner and Western Star Trucks. Our commitment extends beyond manufacturing; we offer an unparalleled ecosystem of value through Fleetboard telematics, TruckStore, specialized training, and tailored financial services. Headquartered in Pretoria with a strategically located assembly plant in East London, our operations support a vast network across Southern Africa, delivering locally assembled, world-class vehicles designed for African conditions.
Position Overview
We are seeking a meticulous and process-driven Clerk specializing in Costing & Warranty to join our dynamic aftersales team. This role is a critical nexus between our service workshops, financial integrity, and customer trust. The successful candidate will be entrusted with the precise costing of complex commercial vehicle repair jobs and the diligent administration of warranty claims. Your work ensures not only the profitability and efficiency of our service operations but also upholds the stringent standards of our global manufacturers and protects the financial interests of the company. This position demands a unique blend of analytical rigor, administrative precision, and a steadfast commitment to compliance and ethical business practices, all within a framework that prioritizes workplace safety and environmental responsibility.
Key Duties and Responsibilities
Service Costing & Financial Accuracy:
· Scrutinize all job cards for absolute correctness and completeness, verifying critical details such as account numbers, customer credit limits, and precise vehicle information.
· Execute the accurate and timely invoicing and costing of all workshop job cards, ensuring every financial transaction reflects the true value of work performed.
· Apply correct labour hours aligned with official flat rate manuals, and meticulously account for all sublet work, lubricants, and workshop consumables.
Workshop Performance & Work-in-Progress Management:
· Proactively monitor Work-in-Progress (WIP) to ensure optimal workshop throughput and financial liquidity.
· Support operational efficiency by monitoring and reporting on requirements for updating the technical database used for time studies and productivity analysis.
Customer Service & Dispute Resolution:
· Administer customer requests for repair estimates with high accuracy and efficiency, forming a reliable foundation for customer service interactions.
· Uphold an exceptionally high standard of costing accuracy to enhance customer satisfaction and proactively minimize potential billing disputes.
Administration & Compliance:
· Ensure all vehicle details and job documentation are verified for absolute accuracy prior to final processing.
· Guarantee that all relevant supporting documents—including repair orders, parts requisitions, and diagnostic reports—are properly authorized and attached, maintaining full compliance with Daimler Truck Southern Africa’s rigorous audit standards.
· Maintain an impeccable and organized filing system for all job cards and related documentation.
Governance:
· Perform all duties in strict adherence to the Company’s Integrity & Anti-Bribery Codes, Conflict of Interest Policy, and all Safety, Health, and Environment (S.H.E.) requirements.
· Execute delegated S.H.E. tasks diligently and promptly inform management of any deviations from established standards.
Qualification & Experience Requirements
· A relevant National Diploma in Financial Management, Administration, Automotive Repair, or a related field is highly advantageous.
· A minimum of 2-3 years of proven experience in a service costing, warranty administration, or workshop administration role within the automotive industry, preferably with commercial vehicles.
· Demonstrable experience with workshop management systems, job card processing, and manufacturer warranty portals is essential.
· A solid understanding of automotive repair processes, parts, and labour costing methodologies.
Essential Skills and Competencies
· Analytical Precision: Exceptional attention to detail and numerical aptitude for handling complex costing calculations.
· System Proficiency: High competency in using specialized automotive service and administrative software.
· Process Orientation: A strong commitment to following detailed procedures and compliance frameworks.
· Communication: Clear and effective written and verbal communication skills for liaising with workshop staff, management, and occasionally customers.
· Integrity: Unwavering ethical standards and the ability to handle sensitive financial information with confidentiality.
· Organizational Skills: Superior ability to manage multiple tasks, prioritize workload, and maintain meticulous records.
Our Culture & Benefits
Daimler Truck Southern Africa fosters a culture of excellence, innovation, and mutual respect. We believe in supporting our employees with a comprehensive benefits package designed to promote well-being and professional growth, including:
· Contribution to a Company Retirement Fund
· Comprehensive Health Benefits
· In-house Medical Support
· Meal Discounts and access to a Canteen/Cafeteria
· Professional Coaching and Development opportunities
· Convenient Parking and Good Public Transport Links
· A commitment to a barrier-free and inclusive workplace
How to Apply
If you are a dedicated professional with a passion for accuracy and a background in automotive service operations, we invite you to contribute to our legacy. Applications must be submitted within the publication window, closing on 26 January 2026.
To apply for this position (Reference #6437), please navigate to the official Daimler Truck careers portal via the listing for Centurion location.
Daimler Truck Southern Africa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All appointments are made in line with our employment equity and transformation goals.
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