Location: Mall of Africa, Midrand, Gauteng
Division: iStore – Stores
Business Unit: Mall of Africa – Casual
Employment Type: Part-time / Casual
Industry: Retail
Functional Area: Sales
Experience Level: Entry Level
Posted: 10 July 2026
About the Opportunity
Are you passionate about technology, enjoy interacting with people, and have a natural talent for helping customers find the right products? iStore Mall of Africa is looking for enthusiastic and customer-focused individuals to join its retail team as Casual Sales Consultants.
This is an excellent opportunity for someone looking to build practical experience in sales and retail while working with one of the world’s most recognised technology brands. The role is suited to individuals who are energetic, confident, approachable, and comfortable learning about the latest Apple products and services.
As part of the iStore team, you will play an important role in creating a welcoming and memorable shopping experience. You will engage with customers, identify what they are looking for, provide informed recommendations, and help them discover solutions that suit their needs.
Key Responsibilities
The successful candidate will contribute to the day-to-day sales and customer service operations of the store.
Your responsibilities will include:
- Welcoming customers and creating a friendly, professional store experience.
- Approaching customers proactively and starting meaningful conversations about their technology needs.
- Asking relevant questions to understand customer requirements, preferences, and budgets.
- Demonstrating Apple products and explaining their features, benefits, and practical applications.
- Recommending suitable products, accessories, and services based on each customer’s individual needs.
- Supporting the store in achieving its sales targets and maximising available sales opportunities.
- Providing accurate and helpful product information to customers.
- Encouraging customers to experience Apple technology hands-on before making purchasing decisions.
- Building positive relationships with customers through excellent service and professional communication.
- Working closely with colleagues to maintain a productive, supportive, and customer-focused retail environment.
- Keeping up to date with iStore offerings and developing your product knowledge through the training provided.
- Representing the iStore brand positively and professionally at all times.
What We Are Looking For
You do not need extensive experience to apply. This is an entry-level opportunity, making it suitable for candidates who have completed high school and are eager to develop their careers in retail sales.
Applicants should have:
- A completed Matric / National Senior Certificate, which is a minimum requirement.
- Previous sales experience, particularly within a retail environment, would be beneficial.
- Strong knowledge of or genuine enthusiasm for Apple products and technology.
- Excellent verbal communication and interpersonal skills.
- A confident, approachable, and customer-oriented personality.
- The ability to listen carefully and understand customer requirements.
- A willingness to learn and develop product knowledge.
- A positive attitude and the ability to work effectively as part of a team.
- A strong interest in delivering excellent customer experiences.
- The flexibility and commitment required for a casual, part-time retail position.
Why Consider This Role?
Joining iStore provides an opportunity to gain valuable experience in a fast-moving technology retail environment. Successful candidates will receive training and access to the knowledge and tools needed to become confident in discussing iStore products and services with customers.
The role can be particularly valuable for candidates who want to strengthen their communication, sales, customer service, product knowledge, and teamwork skills while gaining experience in a professional retail setting.
If you enjoy technology, like working with people, and are motivated by the opportunity to help customers make informed purchasing decisions, this could be a strong opportunity to take the next step in your retail career.
Important Application Information
Candidates who are interested in the Casual Sales Consultant – iStore Mall of Africa position are encouraged to submit their applications as soon as possible.
Please ensure that your CV accurately reflects your qualifications, relevant experience, customer service abilities, sales exposure, and knowledge or interest in Apple technology.
As part of the recruitment process, shortlisted candidates may be required to undergo background verification. This process can include checks relating to criminal records, credit history, identity verification, Matric qualifications, and references from two previous managers or supervisors.
Apply today if you are ready to bring your enthusiasm, communication skills, and passion for technology to the iStore team at Mall of Africa.
Employer: iStore
Position: Casual Sales Consultant
Location: Mall of Africa, Midrand, Gauteng
Employment: Part-time / Casual
Experience: Entry Level
Minimum Qualification: Matric / National Senior Certificate