Job Title: Consultant
Company: Atlas Finance
Location: Kwamahlanga, Mpumalanga, South Africa
Job Type: Permanent
Posted Date: 24 April 2026
Closing Date: 01 May 2026
Industry: Customer Services
Experience Level: Entry Level
Job Overview
Atlas Finance is seeking a motivated and service-driven Consultant to join its team in Kwamahlanga. This role is ideal for an individual who is passionate about customer engagement, financial services, and sales performance. The successful candidate will play a key role in assisting clients with credit loan applications while ensuring strict compliance with financial regulations and company policies.
This opportunity offers exposure to the microfinance sector and provides a platform for individuals looking to build a long-term career in financial services, customer service, and credit management.
Purpose of the Role
The primary objective of the Consultant is to promote and facilitate credit loan applications for clients while ensuring that all applications meet regulatory standards and internal compliance requirements. The role also involves maintaining strong customer relationships, achieving sales and collections targets, and ensuring accurate administrative processes within the branch.
Key Responsibilities
1. Sales and Loan Application Support
- Actively promote Atlas Finance credit loan products to potential and existing clients.
- Assist customers throughout the loan application process, ensuring clarity and understanding of requirements.
- Evaluate applications for completeness and compliance before submission.
- Consistently meet or exceed monthly loan sales targets set by the branch.
2. Collections and Account Management
- Follow up with clients regarding outstanding loan repayments.
- Implement company procedures to ensure effective collection of instalments.
- Maintain a professional approach when handling sensitive financial discussions.
- Achieve monthly collections targets through consistent follow-ups and customer engagement.
3. Customer Service Excellence
- Provide a friendly, professional, and efficient service experience at all times.
- Build and maintain positive relationships with both new and returning clients.
- Handle customer queries, concerns, and complaints with professionalism and urgency.
- Ensure that every customer interaction reflects the company’s values and standards.
4. Administration and Record Keeping
- Accurately capture and update customer information and loan details in the system.
- Maintain organized and up-to-date records for all transactions and interactions.
- Ensure compliance with internal documentation and audit requirements.
- Uphold high standards of branch housekeeping, ensuring a clean and professional environment.
Minimum Requirements
Educational Qualifications
- Grade 12 (Matric) is essential.
- A Certificate or Diploma in Micro Lending Frontline Service (NQF Level 3) is required.
Experience
- At least 2 years of experience in the microfinance or financial services industry.
- Previous exposure to customer-facing roles within lending or credit environments will be advantageous.
Skills and Competencies
- Strong numerical and mathematical literacy skills.
- Excellent communication and interpersonal abilities.
- Sales-driven mindset with the ability to meet targets.
- Attention to detail and accuracy in administrative tasks.
- Ability to work under pressure and manage multiple responsibilities.
- Strong ethical standards and understanding of financial compliance.
Preferred Candidate Profile
Preference will be given to equity candidates in line with company policies. The ideal candidate should demonstrate reliability, accountability, and a genuine interest in helping customers access financial solutions responsibly.
Working Environment
This role is based in a branch environment where customer interaction is constant. The Consultant will be expected to maintain professionalism at all times and contribute positively to the team dynamic. The position requires adaptability, as daily tasks may vary between sales, administration, and collections.
Career Growth Opportunities
Joining Atlas Finance provides an opportunity to grow within the financial services sector. Employees who demonstrate strong performance, commitment, and leadership potential may be considered for advancement into senior roles within the organization.
Why Apply for This Role
- Gain valuable experience in the microfinance industry
- Develop strong sales and customer service skills
- Work in a structured and professional environment
- Opportunity to build a long-term career in financial services
Application Process
Interested candidates are encouraged to submit their CV before the closing date of 01 May 2026. Ensure that your application highlights your relevant experience, qualifications, and skills aligned with the job requirements.
Important Notes
- Only shortlisted candidates will be contacted.
- Ensure that all information provided in your application is accurate and up to date.
- Late applications may not be considered.
This Consultant position at Atlas Finance is an excellent opportunity for individuals who are eager to contribute to a dynamic financial environment while helping customers access credit responsibly. If you have the required experience and a strong passion for customer service and sales, this role could be the next step in your career journey.