Job Posting: Warranty Clerk (Automotive Industry)
Location: Bryanston, Johannesburg, Gauteng
Company: Motus Corporation (Hyundai SA)
Employment Type: Permanent
Closing Date: 27 March 2026
About the Opportunity
Motus Corporation, a leader in the automotive industry, is currently seeking a meticulous and proactive Warranty Clerk to join the dynamic team at Hyundai Bryanston. This is a permanent position based in the heart of Gauteng’s automotive hub. If you possess a sharp eye for detail and thrive in a fast-paced administrative environment, this role offers an excellent entry-level opportunity to grow your career within a premier automotive brand.
As the gateway between the service department, manufacturer, and the customer, the Warranty Clerk plays a critical role in maintaining operational efficiency and customer satisfaction. You will be responsible for ensuring that all warranty claims are processed accurately and swiftly, safeguarding the dealership’s profitability while upholding the high standards associated with the Hyundai brand and Motus Corporation.
Key Responsibilities
The successful candidate will be entrusted with the following core duties:
· Claims Processing & Validation: Accurately prepare, submit, and track warranty claims in accordance with Hyundai SA’s manufacturer policies. This involves verifying repair orders, ensuring all technician labor times are correct, and confirming that parts used are covered under warranty terms to minimize claim rejections.
· Vendor & Parts Coordination: Liaise with parts departments and external service providers to coordinate the logistics of repairs and replacements. This ensures that all necessary components are available for warranty work, minimizing vehicle downtime for customers.
· Customer Communication: Serve as a point of contact for customers regarding the status of their warranty claims. You will provide clear, professional updates, manage expectations regarding repair timelines, and ensure the client feels supported throughout the warranty resolution process.
· Record Management & Compliance: Maintain a meticulous digital and physical filing system for all warranty claims, supporting documentation, and resolutions. Strict adherence to audit trails is essential to ensure the dealership remains compliant with Motus Corporation standards and manufacturer audit requirements.
· Policy Implementation: Assist the management team in the development and implementation of improved warranty handling procedures. By analyzing common warranty issues, you will help refine internal processes to reduce repeat claims and enhance service delivery.
· Cross-Departmental Collaboration: Work closely with the service advisors, technicians, and accounting departments to ensure seamless communication regarding claim statuses, payments, and customer billing.
Qualifications & Experience
To be considered for this role, candidates must meet the following criteria:
· Education: High school diploma (Grade 12) or equivalent is required. An Associate’s degree in Business Administration or a related field is preferred.
· Experience: A minimum of 1–2 years of experience in warranty processing, administrative support, or a related role. Experience within the automotive or home appliance industry is highly advantageous.
· Technical Proficiency: Strong working knowledge of Microsoft Office (Excel, Word, Outlook). Familiarity with SAP or other dedicated warranty management systems will set candidates apart.
· Industry Knowledge: A solid understanding of warranty policies, procedures, and the standard lifecycle of a warranty claim is essential.
Ideal Candidate Profile
We are looking for an individual who possesses the following attributes:
· Analytical Precision: You must have strong attention to detail to catch discrepancies in repair orders before they lead to claim rejections.
· Communication Excellence: You are comfortable communicating complex warranty terms to customers in a way that is easy to understand, maintaining a customer-focused and team-oriented mindset.
· Organizational Agility: The ability to multitask and prioritize a heavy workload in a busy dealership environment is critical. You can manage multiple claims simultaneously without sacrificing accuracy.
· Problem-Solving: You approach warranty disputes with a proactive mindset, seeking solutions that satisfy both the customer and the business’s operational requirements.
Why Join Hyundai Bryanston & Motus Corporation?
Motus Corporation is a diversified automotive group with a reputation for excellence across South Africa. By joining the Hyundai Bryanston division, you become part of a brand known for innovation and reliability. This role offers a stable, permanent position within a supportive team environment. You will gain exposure to industry-leading systems and have the opportunity to build a long-term career within a company that values internal growth and professional development.
How to Apply
If you are a proactive, organized individual ready to take the next step in your automotive administrative career, we encourage you to submit your CV.
Application Deadline: 27 March 2026
Motus Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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