Waiter / Waitress Job Opportunity – Johannesburg (Fixed-Term Contract)
Company: Chevrah Kadisha
Location: Johannesburg, Gauteng
Job Type: Fixed-Term Contract
Industry: Hospitality / Food Service
Overview of the Role
A reputable organization in Johannesburg is seeking a dedicated and customer-focused Waiter/Waitress to join its café team on a fixed-term basis. This role is ideal for someone who thrives in a fast-paced hospitality environment and is passionate about delivering excellent customer service. The successful candidate will play a key role in creating a welcoming atmosphere for guests while ensuring efficient daily operations within the café.
This opportunity is well-suited for individuals who enjoy working with people, have strong communication skills, and can maintain high service standards even during busy periods.
Key Responsibilities
As a Waiter/Waitress, your primary responsibility will be to ensure that every customer has a pleasant dining experience. Your daily duties will include:
- Welcoming customers with a friendly and professional attitude, ensuring they feel comfortable from the moment they arrive.
- Taking accurate food and beverage orders and communicating them clearly to the kitchen or barista team.
- Serving meals and drinks promptly while maintaining high standards of presentation and professionalism.
- Providing detailed information about menu items, including ingredients, preparation methods, and recommendations based on customer preferences.
- Preparing tables before service by ensuring they are clean, properly arranged, and fully stocked with necessary items.
- Clearing tables efficiently once customers have finished their meals and resetting them for new guests.
- Assisting with restocking essential items such as utensils, napkins, condiments, and other service materials.
- Maintaining strict adherence to hygiene and food safety standards at all times.
- Collaborating with kitchen staff to ensure orders are delivered accurately and without unnecessary delays.
- Addressing customer concerns or complaints in a calm and professional manner, escalating issues when required.
- Building and maintaining positive relationships with both customers and colleagues.
- Staying informed about company procedures, service standards, and operational policies.
Minimum Requirements
To be considered for this position, candidates must meet the following criteria:
- A completed Matric (Grade 12) qualification.
- Previous experience working as a waiter, waitress, or in a similar food service role is essential.
Preferred Skills and Competencies
The ideal candidate will demonstrate the following abilities and qualities:
- Strong verbal communication skills with the ability to interact confidently with customers from diverse backgrounds.
- A customer-first mindset, with a natural ability to create a welcoming and friendly environment.
- Good interpersonal skills and the ability to work well within a team.
- The capacity to multitask effectively and remain organized during busy service periods.
- A solid understanding of food hygiene and safety practices.
- Flexibility to work shifts, including weekends and public holidays.
- Professional appearance and a positive attitude toward service excellence.
Work Environment
This role is based in a café setting where teamwork and efficiency are essential. The environment can be fast-paced, especially during peak hours, requiring staff to remain attentive, proactive, and adaptable. Employees are expected to maintain professionalism at all times while contributing to a supportive and respectful workplace culture.
What This Role Offers
- An opportunity to gain or build experience in a structured and professional hospitality environment.
- Exposure to customer service best practices and food service operations.
- A chance to work with a team that values collaboration and service excellence.
- A supportive environment where employees are encouraged to maintain high standards and grow their skills.
Application Process
Interested candidates are required to submit the following details as part of their application:
- Full name and surname
- Contact information, including email address and mobile number
- Updated CV
Applicants will also be asked to respond to the following questions:
- How many years of experience do you have working as a waiter or waitress?
- What is your current or most recent total cost-to-company earnings?
By submitting an application, candidates consent to the processing of their personal information in accordance with the organization’s privacy policies.
Important Notes
- Only candidates who meet the minimum requirements and have relevant experience will be considered.
- This is a fixed-term contract position, and terms of employment will be discussed during the selection process.
- Applicants should ensure that all information provided is accurate and up to date.
Conclusion
This Waiter/Waitress position presents an excellent opportunity for individuals who are passionate about customer service and hospitality. If you are reliable, friendly, and capable of working in a dynamic environment, this role offers a platform to showcase your skills and contribute to a high-quality café experience.
Candidates who take pride in delivering outstanding service and maintaining professional standards are encouraged to apply.