Job Title
Technical Assistant
Company
Herotel
Location
Klerksdorp, North West, South Africa
Job Type
Full-Time
Department
Networks
Job Overview
A reputable telecommunications provider is seeking a Technical Assistant to join its Networks division in Klerksdorp. This role is suited to a practical, detail-oriented individual who enjoys working with tools, technology, and field-based operations.
The successful candidate will support Senior Technicians with the installation, maintenance, and troubleshooting of fibre optic and wireless systems. The role requires a proactive mindset, strong work ethic, and the ability to work in physically demanding environments while maintaining high safety standards.
Key Responsibilities
- Assist with site surveys, including performing signal scans, throughput testing, and capturing images for installation planning
- Support installation tasks such as mounting brackets, installing cable hooks, and running network cables
- Carry out Customer Premises Equipment (CPE) recovery and ensure sites are left clean and organised
- Participate in maintenance and repair callouts, assisting in identifying potential issues
- Ensure all tools, equipment, and consumables are properly stored and available for daily tasks
- Maintain cleanliness and order at job sites before and after work is completed
- Follow instructions from Senior Technicians and prioritise tasks effectively
- Adhere strictly to health and safety regulations at all times
- Work in a range of environments, including outdoor conditions, heights, and confined spaces
- Take responsibility for the care of company equipment and uphold quality standards
Minimum Requirements
- Matric (Grade 12)
- Basic computer literacy
- Knowledge of hand and power tools used in installations
- Physically fit and able to perform manual tasks
- Good organisational and time management skills
- Reliable, punctual, and professional attitude
- Ability to work independently and within a team
Advantageous Requirements
- Previous experience in a technical or installation environment
- Valid driver’s license
- Exposure to fibre or wireless network systems
- Willingness to work overtime when required
Working Conditions
- Field-based role requiring travel to different sites
- Work in varying weather conditions
- Tasks may involve working at heights or in confined spaces
- Requires physical stamina and attention to safety procedures
Benefits and Opportunities
- Exposure to a dynamic and fast-growing telecommunications environment
- Skills development through internal training programmes
- Supportive and team-oriented workplace culture
- Group risk benefits
- Medical-related benefits
- Health and wellness programmes
Application Process
Interested candidates should submit their applications through the official recruitment platform or apply using their professional profiles. Ensure that all information provided is accurate and complete.
Applicants who do not receive feedback within 14 days should consider their application unsuccessful.
Additional Information
- Preference may be given to candidates from designated groups in line with employment equity requirements
- By applying, candidates consent to the processing of personal information for recruitment purposes in accordance with applicable data protection regulations
This role presents a valuable opportunity for individuals looking to build a career in the telecommunications industry while gaining hands-on experience in fibre and wireless network operations.