Service Advisor – Lifestyle Crossing
Listing Reference: click_024226
Closing Date: 19 March 2026
Location: Roodepoort, Gauteng
Industry: Wholesale & Retail Trade | FMCG
Employment Type: Permanent
Remuneration: Market Related
EE Status: Employment Equity position
Overview
Clicks Group is seeking a dedicated Service Advisor for our Lifestyle Crossing store. If you are passionate about health and beauty products and committed to delivering exceptional customer service, this opportunity offers the chance to grow your career within South Africa’s leading health and beauty retailer.
Purpose of the Role
To ensure service excellence at the point of sale by managing all operational activities efficiently and delivering a fast, friendly customer experience.
Key Responsibilities
· Direct and control all point-of-sale operational activities
· Manage stock and cash effectively to minimise shrinkage
· Supervise, train, and motivate shop assistants and cashiers
· Ensure adequate staffing in compliance with labour legislation
· Resolve customer queries promptly and professionally
· Drive Clicks Clubcard participation to achieve targets
· Enforce security measures and cash control procedures
· Act as a brand ambassador, delivering superior customer service
· Maintain up-to-date product and promotion knowledge
· Support company values and strategic objectives
Minimum Requirements
Education
· Grade 12 (Matric) – Essential
· Mathematics 50% and English 50% at Grade 12 level – Desirable
· Relevant Retail/Business Management qualification – Essential for external applicants
Experience
· Minimum 1 year customer-facing experience in retail/FMCG store operations
· Experience overseeing team members
· Numeracy and stock management experience
Skills and Knowledge
· Financial management principles
· Retail/FMCG operations and merchandising
· Stock, cost, risk and compliance management
· Customer service excellence
· Labour legislation and IR practices
· Results and target driven
· Managerial and planning skills
· Problem-solving abilities
· Strong customer orientation
· Communication skills
· Computer literacy
· Numeracy skills
Competencies
· Leading and supervising
· Delivering results
· Relating and networking
· Following procedures
· Working with people
· Analysing information
· Planning and organising
· Handling pressure
How to Apply
Applications close 19 March 2026. Only shortlisted candidates meeting the minimum requirements will be contacted.
Apply Now
Clicks Group supports Employment Equity and encourages persons with disabilities to apply.
Contact Support:
Tel: 010 140 3099
Email: clickssupport@pnet.co.za
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