Company: Fidelity Services Group
Division: Fidelity Security Services
Business Unit: Boksburg
Job Title: Security Officer / Admin Reliever
Location: East Rand, Johannesburg, Gauteng
Employment Type: Permanent
Industry: Machinery
Functional Area: Administrative
Experience Level: Not Applicable
Posted: 19 August 2026
Closing Date: 1 September 2026
Job Overview
Fidelity Services Group is inviting suitably qualified and reliable candidates to apply for a Security Officer / Admin Reliever position based at its East Rand branch in Johannesburg. The successful candidate will report directly to the Operations Manager and will play an important role in maintaining effective security services while providing administrative support when required.
This position is suited to a responsible individual who understands the importance of professionalism, client service, communication and attention to detail. The successful applicant will be expected to ensure that security requirements are consistently followed and that client expectations are handled efficiently.
As part of the role, the Security Officer / Admin Reliever will contribute to maintaining a positive working relationship between Fidelity Security Services and its clients. The employee must be able to respond appropriately to operational requirements, provide accurate feedback and remain dependable when dealing with security-related and administrative responsibilities.
Minimum Requirements
Applicants interested in this opportunity should meet the following requirements:
- Grade 12 / Matric certificate or an equivalent qualification.
- Valid PSIRA Grade C registration and accreditation.
- No criminal record or pending criminal cases.
- Own reliable transport to and from the workplace, as company transport is not provided.
- Good computer literacy and confidence using basic computer systems.
- Strong written and reading ability in both English and Afrikaans.
- Applicants must reside in the East Rand area to be available for emergency postings when required.
- Ability to work responsibly within a security-focused environment.
- Willingness to work flexible or extended hours when operational circumstances require it.
Key Responsibilities
The successful candidate will be expected to support the effective delivery of security services and administrative functions within the branch and assigned operations.
Key duties may include maintaining professional relationships between Fidelity Security Services and its clients, ensuring that client requirements are understood and addressed appropriately, and supporting the Operations Manager with relevant feedback regarding site activities and service delivery.
The employee will also be expected to communicate operational information clearly and promptly. Good administration, planning and organisational ability will be important in ensuring that information is handled accurately and that daily responsibilities are completed efficiently.
Because this is a security and administration relief position, the successful candidate should be adaptable and prepared to assist where operational needs arise. The ability to remain calm, professional and focused while dealing with clients, colleagues and changing work requirements will be essential.
Skills and Competencies
Fidelity Services Group is looking for a candidate who demonstrates strong interpersonal and professional qualities. Important competencies include:
- Excellent verbal and written communication skills.
- Good planning and organisational ability.
- Strong administrative skills and attention to detail.
- Effective client liaison and relationship-building skills.
- Confidence communicating with people telephonically.
- Good computer literacy.
- A proactive and solution-oriented approach.
- Ability to work independently while also contributing effectively to a team.
- Professional, honest and dependable conduct.
- Assertiveness and confidence when handling workplace responsibilities.
- Flexibility to work extended or varying hours when necessary.
Personal Attributes
The ideal candidate should be proactive, innovative and willing to take responsibility for their duties. Reliability is particularly important because the position may involve emergency postings and operational requirements that need a prompt response.
Candidates should also demonstrate honesty, professionalism and good judgement when dealing with clients, colleagues and sensitive operational matters. A strong work ethic and commitment to delivering quality service will be valuable in this role.
Who Should Apply?
This opportunity may be suitable for a security professional who holds the required PSIRA Grade C accreditation, has a Matric certificate and is comfortable combining security responsibilities with administrative and client-service duties.
Applicants living in the East Rand are particularly suited to the position because the role requires availability for emergency postings. Candidates should also have their own transport and be prepared to work flexible hours where operational requirements demand it.
How to Apply
Interested candidates whose qualifications and experience closely match the requirements are encouraged to submit their applications before the closing date.
Closing Date: 1 September 2026
Fidelity Services Group reserves the right not to make an appointment. Preference may be given to existing employees, with appointments based on merit. Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported to apply.
If you do not receive communication regarding your application within 10 working days after the closing date, please consider your application unsuccessful.
Important: Applicants should ensure that they meet the stated requirements, particularly the Matric qualification, PSIRA Grade C accreditation, clean criminal record, own transport and East Rand residency requirement, before applying.