Company: Dis-Chem Pharmacies Limited
Job Title: Security Controller – Talent Pool
Division: Security
Location: City of Johannesburg Rural, Gauteng
Employment Type: Permanent
Experience Level: Entry Level
Industry: Retail
Posted: 4 August 2026
Closing Date: 17 August 2026
Job Overview
Dis-Chem Pharmacies Limited is inviting suitably qualified and experienced security professionals to join its Security Controller Talent Pool in Gauteng. This permanent opportunity is suited to candidates who have a strong background in retail security, loss prevention, incident management and the supervision of security personnel.
The Security Controller will play an important role in protecting Dis-Chem stores, employees, customers, stock and company property. The position focuses primarily on on-site security operations and rapid response, while working closely with an off-site CCTV monitoring centre.
The successful candidate should be observant, dependable and able to remain calm when dealing with difficult or high-risk situations. Strong communication, report-writing, investigation and leadership skills are essential for this role.
Key Responsibilities
The Security Controller will be responsible for maintaining a safe and secure retail environment while ensuring that company security procedures are consistently followed.
Key duties will include:
- Monitoring the store environment and identifying suspicious, unusual or potentially criminal activity.
- Responding quickly to security alerts and incidents reported by the off-site CCTV control centre.
- Communicating with the monitoring centre when CCTV footage, incident verification or evidence is required.
- Protecting company property, customers, employees, suppliers and high-value merchandise.
- Supervising opening and closing security procedures.
- Investigating incidents involving theft, damage, unlawful entry, tampering and other security concerns.
- Monitoring high-risk areas and designated high-value stock locations.
- Investigating stock discrepancies, shrinkage, damages and suspected losses.
- Supporting loss-prevention initiatives designed to reduce theft, fraud, vandalism and other financial risks.
- Conducting security inspections and physical audits according to company requirements.
- Supervising security guards, allocating duties and ensuring that employees follow established security procedures.
- Providing guidance, coaching and corrective support to security personnel when necessary.
- Taking responsibility for effective shift handovers and maintaining operational accountability.
- Responding to alarms, emergencies and other high-risk situations.
- Supporting evacuation procedures and maintaining order during emergencies.
- Working with SAPS and other emergency responders when required.
- Preserving evidence and preparing case documentation for investigations or legal proceedings.
- Maintaining occurrence books, registers and other required security records.
- Preparing accurate incident reports and submitting them to management.
- Requesting and documenting CCTV footage for investigations, disciplinary procedures and legal matters.
- Ensuring that security, stock-control, investigation and audit documentation is complete and accurate.
- Maintaining confidentiality when dealing with personal information, CCTV footage and sensitive company records.
Minimum Requirements
Applicants should meet the following essential requirements:
- Grade 12 / Matric qualification.
- Valid PSIRA registration.
- PSIRA Grade A or Grade B accreditation.
- At least 2 years of retail security experience, preferably within a shopping mall or similar retail environment.
- Experience with CCTV monitoring and incident reporting.
- Knowledge of access control and loss-prevention procedures.
- Experience dealing with clients and preparing daily operational reports.
- Ability to use digital security and incident-reporting systems.
- Understanding of POPIA requirements relating to personal information and CCTV footage.
- Strong statement-writing and evidence-handling abilities.
- Good written and spoken English.
Experience with Hikvision security systems will be advantageous.
Candidates with basic first-aid training, knowledge of the Occupational Health and Safety Act and good computer skills may also have an advantage.
Skills and Competencies
Dis-Chem is looking for a security professional who demonstrates strong situational awareness and can assess risks effectively. The ideal candidate should be honest, trustworthy, self-motivated and committed to protecting company assets.
Important competencies include:
- Security and risk-management knowledge.
- Strong incident-investigation skills.
- Excellent report-writing abilities.
- Conflict management and de-escalation skills.
- Good communication and interpersonal skills.
- Leadership and staff-supervision abilities.
- Knowledge of stock control and shrinkage prevention.
- Basic understanding of financial losses associated with theft and inventory discrepancies.
- Ability to work under pressure and make appropriate decisions during emergencies.
- Professional and ethical conduct.
- Ability to maintain confidential information.
- Knowledge of retail loss prevention and security procedures.
Employment Conditions
The successful applicant must be prepared to work shifts, including weekends and public holidays, and may occasionally be required to work overtime or remain on standby.
Applicants must be South African citizens and should have a valid driver’s licence and reliable transport. The position is subject to relevant employment screening, including criminal and credit checks where applicable.
Candidates must also be able to meet the company’s fitness-for-duty requirements and comply with applicable workplace policies and security regulations.
Salary and Benefits
Dis-Chem Pharmacies offers a market-related salary together with benefits that may include:
- Medical aid
- Provident fund
- Staff account
How to Apply
If you meet the requirements and are interested in building your career in retail security, you are encouraged to apply for the Security Controller – Talent Pool position before the closing date.
Closing Date: 17 August 2026
Only shortlisted candidates will be contacted. If you do not receive communication within two weeks after the closing date, you should consider your application unsuccessful.
Dis-Chem Pharmacies is an equal opportunity employer and considers its Employment Equity Plan and transformation objectives during recruitment. The company also supports the employment of people with disabilities.