Location: Johannesburg, Gauteng
Company: Fidelity Services Group
Job Type: Permanent
Department: FSS Robertville
Experience Level: Entry Level
Application Closing Date: 14 August 2026
Fidelity Services Group is inviting applications from motivated, organised, and professional individuals for a Sales Assistant position based in Johannesburg, Gauteng. This permanent opportunity is ideal for candidates who enjoy administration, customer service, and supporting a busy sales team in a fast-paced business environment.
The successful candidate will play an important role in ensuring the smooth operation of the sales department by providing administrative support, coordinating meetings, assisting with client communication, and maintaining accurate records. If you are detail-oriented, can manage multiple priorities, and thrive under pressure, this could be an excellent career opportunity.
Key Responsibilities
The Sales Assistant will provide comprehensive administrative support to the sales department while ensuring daily operations run efficiently. Duties include preparing quotations, managing sales documentation, and assisting with the administration of national customer contracts.
The successful applicant will coordinate meetings, schedule appointments, prepare agendas, record meeting minutes, and distribute relevant documentation on time. Maintaining organised filing systems, handling incoming correspondence, and ensuring outgoing documents reach the correct recipients will also form part of the role.
Additional responsibilities include answering telephone calls, assisting with customer enquiries, following up on escalated client matters, processing purchase orders and sales orders, and welcoming visitors to the department professionally. The role also requires working closely with internal teams to ensure customer issues are resolved efficiently while providing ongoing support to management whenever required.
Minimum Requirements
Applicants should meet the following requirements:
- Grade 12 (Matric).
- A post-school qualification will be advantageous.
- PSIRA Grade B qualification.
- Between 3 and 5 years of experience providing administrative support to senior management.
- Clear criminal record with no pending legal matters.
- Advanced computer skills, particularly Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple responsibilities.
- Willingness to work additional hours when operational requirements demand.
- Strong organisational and time management abilities.
Skills and Competencies
Fidelity Services Group is looking for an individual who demonstrates professionalism, accountability, and excellent interpersonal skills. Candidates should possess strong attention to detail, sound administrative abilities, and the confidence to manage confidential information responsibly.
Successful applicants should also demonstrate:
- Strong organisational skills.
- High level of accuracy.
- Excellent problem-solving abilities.
- Good financial awareness.
- Ability to meet strict deadlines.
- Initiative and self-motivation.
- Emotional intelligence and professionalism.
- Strong teamwork and relationship-building skills.
- Ability to perform effectively under pressure.
Why Consider This Opportunity?
This role offers an excellent opportunity to build valuable experience within one of South Africa’s well-established security services companies. Employees gain exposure to professional administrative processes while working closely with experienced sales professionals and management.
Individuals who enjoy customer interaction, administration, planning, and supporting business operations will find this position both rewarding and challenging. The role also provides opportunities to develop organisational, communication, and coordination skills that are valuable for long-term career growth.
Application Process
Candidates who satisfy the minimum requirements are encouraged to submit their applications before the closing date. Ensure that your CV is updated and includes your qualifications, relevant experience, and current contact information.
Only shortlisted applicants will be contacted. If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful.
Important Information
Fidelity Services Group is committed to fair employment practices and supports the ongoing development of its workforce. Appointments are made based on merit, while supporting employment equity objectives. Historically disadvantaged candidates, particularly Black female candidates who meet the job requirements, are encouraged to apply in line with the company’s transformation goals.
Closing Date: 14 August 2026