Company: FNB
Job Title: Sales Advisor
Location: Randburg, Gauteng
Employment Type: Full-time
Reference: R40713
Closing Date: 25 August 2026
Experience: 1–2 years’ call centre sales experience
Qualification: FSCA-recognised NQF Level 5 qualification
Regulatory Requirement: RE5
Job Overview
FNB is seeking a results-driven Sales Advisor to join its team in Randburg. The successful candidate will engage customers through outbound sales campaigns, understand their financial needs and recommend suitable FNB products and solutions.
This is a fast-paced, target-focused call centre position suited to someone who is confident communicating with customers, comfortable handling objections and motivated by achieving sales targets.
Key Responsibilities
- Contact customers through outbound dialler campaigns and generate sales opportunities.
- Promote suitable FNB products across banking, borrowing, investments, insurance and connectivity solutions.
- Understand customer requirements and identify appropriate cross-selling opportunities.
- Use approved sales processes, scripts and compliance procedures during customer interactions.
- Manage allocated leads and follow up on potential sales opportunities.
- Accurately record customer interactions, sales and outcomes on internal systems.
- Work towards sales, conversion, productivity, quality and compliance targets.
- Provide professional customer service throughout every interaction.
- Participate in coaching, training and performance-development programmes.
- Support a collaborative team environment and contribute to continuous improvement.
Minimum Requirements
- FSCA-recognised NQF Level 5 qualification.
- RE5 qualification.
- Mandated for FAIS Sub-Categories 1.17, 1.18 and 1.22 and not currently under supervision.
- 1–2 years of sales experience in a call centre environment.
Skills and Competencies
The ideal candidate should demonstrate:
- Strong sales and persuasion abilities.
- Effective objection handling and closing skills.
- Excellent verbal communication.
- Customer-focused approach.
- Resilience in a target-driven environment.
- Strong attention to detail and compliance.
- Accountability and results orientation.
- Ability to work effectively as part of a team.
What FNB Is Looking For
This opportunity is ideal for a sales professional who enjoys customer interaction, can perform under pressure and has the determination to consistently meet and exceed performance targets.
Important: FNB states that this advertisement is being used to build a talent pool for future opportunities. It is not necessarily an immediate active vacancy, and applicants may be considered for similar positions that become available.
How to Apply
Interested candidates should submit their application through the official FNB careers platform before the closing date.
Closing Date: 25 August 2026
Appointments will be made in accordance with FirstRand Group’s Employment Equity plan. FNB also supports the recruitment and advancement of people with disabilities.