Job Title: Sales Admin Supervisor (Global Grade 10)
Location: Boksburg Power, Gauteng, South Africa
Company: Barloworld Equipment
Employment Type: Full-Time
Drive Operational Excellence as Our Next Sales Admin Supervisor
Are you a meticulous leader with a passion for heavy equipment and operational efficiency? Barloworld Equipment, a premier dealer for Caterpillar, is seeking a highly skilled Sales Admin Supervisor to join our dynamic team in Boksburg. This is more than just an administrative role; it is an opportunity to lead a critical team that ensures our service operations across Greater Africa run smoothly, profitably, and with the customer at the center of every decision.
If you have a strong background in costing, SAP/CRM superuser functions, and team leadership, we want to hear from you. Step into a role where your analytical skills and attention to detail directly impact customer satisfaction and business success.
Key Outputs: Your Role in Our Success
As the Sales Admin Supervisor, you will be the backbone of our Customer Value Agreement (CVA) administration and service support. Your primary mission will be to manage the costing team and provide high-level administrative support that spans across South Africa and the Greater Africa region.
Your core responsibilities will include:
· Leadership & Team Management: Lead, mentor, and manage the CVA costing team. You will foster a team environment focused on maximum productivity, safety, and profitability. You are responsible for ensuring the team is adequately staffed and that all safety requirements are met, while maintaining open and effective communication channels between your team and upper management.
· End-to-End CVA Administration: Take full ownership of the CVA costing process. You will accurately control and manage all costing procedures from start to finish, ensuring that every contract is administered with precision.
· Stakeholder Query Resolution: Act as the primary point of contact for resolving complex queries from both internal teams and external customers. Your ability to troubleshoot and provide solutions will be key to maintaining strong relationships and high satisfaction levels.
· Technical Expertise (SAP/CRM Superuser): Leverage your advanced knowledge of SAP and CRM systems. As a Superuser, you will not only utilize these systems daily but also help maintain their integrity. This includes updating and maintaining Master Data, managing CAT foresight data, and overseeing CRM contract management.
· Financial & WIP Management: Collaborate closely with the Planning team to manage Work-in-Progress (WIP) and execute key targets. You will be responsible for effectively controlling cost centre expenses and following up on debtor queries to ensure financial health.
· Strategic Application: Embody and apply the Barloworld Equipment Leadership philosophy in all aspects of your work, driving a culture of continuous improvement and excellence.
Qualification, Experience, and Competencies
To excel in this role, you will need a blend of formal education, hands-on experience, and natural leadership qualities.
Minimum Requirements:
· Education: A strong academic background is essential, including a Grade 12 certificate complemented by a formal accounting or administration qualification.
· Industry Experience: A minimum of 5 years of proven experience in a costing or administrative role within a similar environment.
· Technical Proficiency: At least 5 years of experience as a SAP/CRM Superuser is non-negotiable. You must be comfortable navigating these complex systems and acting as the go-to expert for your team.
· Contract Management: Demonstrated experience with costing and managing contracts, specifically within CRM systems, is crucial for success.
Key Competencies & Attributes:
· Leadership Potential: We are looking for a leader who can achieve tangible results by effectively utilizing the diverse talents within their team.
· Ownership & Accountability: You must be an effective self-manager who takes ownership of performance and outcomes.
· Analytical Acumen: Strong analytical skills and a commitment to accuracy are required to manage complex data and financials.
· Time Management: The ability to prioritize tasks and manage time effectively in a fast-paced environment.
· Communication: Sound communication skills to liaise effectively with teams, management, and customers.
· Detail-Oriented: An unwavering attention to detail to ensure data integrity and process accuracy.
Why Join Barloworld Equipment?
Barloworld Equipment is a market leader in the heavy equipment industry. By joining our team in Boksburg, you become part of a global network committed to powering positive change. We offer a challenging environment where your expertise in administration and leadership will be valued and developed.
Ready to take the next step in your career?
Apply today to become the Sales Admin Supervisor and help us drive the future of our service operations.
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