The Department of Water and Sanitation (DWS) is inviting suitably qualified and motivated candidates to apply for a Registry Clerk position within its Infrastructure Management: Southern Operations branch in Gqeberha (Port Elizabeth), Eastern Cape.
This opportunity is suitable for an organised individual who is interested in public-sector administration, records management, registry operations and general office support. The successful candidate will assist with the efficient handling, tracking, storage and retrieval of official documents and files while providing professional service to internal and external clients.
Registry Clerk Job Details
Department: Department of Water and Sanitation (DWS)
Position: Registry Clerk
Reference Number: 110926/08
Branch: Infrastructure Management: Southern Operations
Directorate: Operations Southern
Location: Gqeberha (Port Elizabeth), Eastern Cape
Salary: R237,453 per annum
Employment Sector: Government / Public Service
Closing Date: 11 September 2026 at 4:30 PM
Enquiries: Ms Z Gwetyana
Telephone: 041 508 9729
About the Registry Clerk Position
The Registry Clerk will play an important role in maintaining an organised and reliable records environment within the department. The position involves handling correspondence, registering documents, maintaining files, assisting clients and ensuring that records can be located and retrieved when required.
The successful applicant should be comfortable working with administrative systems, computers, official documentation and record-keeping procedures. Attention to detail is particularly important because registry staff are responsible for ensuring that documents are correctly captured, stored and tracked.
The role also requires good communication skills, as the employee will interact with clients and colleagues through counter services, telephone enquiries and other forms of communication.
Key Responsibilities
The appointed candidate will be responsible for supporting the day-to-day operation of the registry. Duties will include receiving hand-delivered correspondence and files, registering incoming items and ensuring that mail is directed to the appropriate recipients.
The employee will also assist with the management of incoming and outgoing correspondence. This includes sorting, recording, distributing and dispatching official mail, as well as communicating registry-related notices where necessary.
Another important part of the position is records and file management. The Registry Clerk will open and close files in accordance with the applicable classification system and ensure that documents are properly filed or stored. Files may need to be traced manually or electronically and retrieved when requested. The successful candidate will also maintain index cards and other records used to monitor files.
The position includes operating office equipment associated with registry activities. This may involve maintaining the franking machine register, processing postage, recording relevant amounts and keeping the daily register up to date. The employee may also conduct checks to ensure that private correspondence is not incorrectly included with official post.
Additional responsibilities include maintaining the remittance register and recording valuable articles in accordance with prescribed procedures. Remittances must be handled appropriately and transferred to the relevant finance personnel, while incorrect remittances must be returned using the required registered-post procedures.
The Registry Clerk will also support the archiving and disposal of official records. This may involve scanning files electronically, sorting and packaging records, preparing documentation for submission to archives and maintaining information relating to archived material.
Minimum Requirements
Applicants should have a Senior Certificate / Grade 12 qualification or an appropriate relevant qualification.
Candidates should have knowledge of general administrative processes and registry functions, including the ability to capture information accurately, work with computers and compile basic administrative statistics.
An understanding of human resources-related functions and practices will be beneficial, together with basic knowledge of relevant Human Resources prescripts.
Applicants should also have an understanding of PERSAL or basic financial operating systems, as well as knowledge of registry procedures, document storage and retrieval processes.
The successful candidate should have a basic understanding of the legislative framework governing the South African Public Service and the procedures applicable within a government working environment.
Skills and Attributes
This position requires someone who is organised, reliable and able to handle confidential and official documentation responsibly. Strong attention to detail is important when registering correspondence, maintaining records and tracking files.
Computer literacy, good communication skills and the ability to work systematically will be valuable in performing the duties successfully. Candidates should also be flexible and able to adapt to different administrative requirements within the registry environment.
How to Apply
Interested and suitably qualified candidates are encouraged to apply online for the Registry Clerk – Reference Number 110926/08 position with the Department of Water and Sanitation.
Applicants should ensure that they meet the stated minimum requirements before submitting their application.
Closing Date: 11 September 2026 at 4:30 PM
For enquiries regarding the position, contact Ms Z Gwetyana on 041 508 9729.
This vacancy offers an opportunity for a suitably qualified candidate to build or further develop a career in government administration, registry services and records management within the Department of Water and Sanitation.
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