Receptionist/Switchboard Operator Job at Isuzu Isando – Motus Commercial Kempton Park
Job Title: Receptionist/Switchboard Operator | Isuzu Isando
Company: Motus Commercial (Dealer Name)
Location: Kempton Park, Gauteng
Employment Type: Permanent
Closing Date: 01 March 2026
Job Overview
Motus Commercial is seeking a dedicated and professional Receptionist to join our dynamic team at the Isuzu Isando dealership. This is an entry-level administrative position that serves as the first point of contact for our company. The successful candidate will be responsible for managing first-line communication, ensuring a warm and professional welcome for all visitors, and maintaining efficient switchboard operations. This role is multifunctional, requiring exposure to cashier duties and booking management, reporting directly to the Finance and Admin Manager.
Key Responsibilities
Reception and Switchboard Management
Greet all customers and visitors warmly as they enter the dealership, ensuring they are directed to the appropriate staff member and are comfortable during any waiting period. Manage the switchboard by answering all incoming calls promptly and professionally. Ensure messages are accurately recorded and conveyed to staff timeously. Monitor and control outgoing trunk calls and incoming reverse charge calls. Maintain a clean, organized, and presentable reception area at all times. Utilize the paging system effectively, ensuring a call-back is initiated when there is no reply.
Booking Administration
Handle incoming calls and emails from clients regarding service or sales booking inquiries. Accurately process booking requests by entering them into the dealership system. Coordinate with internal departments, including the workshop and sales teams, to ensure bookings are managed efficiently. Update and maintain booking records and databases while generating reports to analyze trends and identify areas for improvement. Assist in resolving any booking-related issues or client complaints promptly.
Cashier Duties
Assist customers with transactions as they enter the retail or parts department. Scan items and process payments accurately using cash registers and Point of Sale (POS) systems. Handle returns and exchanges in strict accordance with company policies. Balance the cash register at the end of each shift to ensure all transactions are accurate. Proactively upsell products or inform customers of special deals to enhance their experience.
Qualifications and Experience
Matric or Senior Certificate (NQF4) is essential.
A minimum of three years of receptionist experience is required.
Proven exposure to cashier duties and bookings administration is essential.
A formal Receptionist certificate or qualification will be an added advantage.
Previous experience within the motor industry is highly advantageous.
Excellent verbal communication skills are a must.
Strong mathematical and cash handling abilities with high attention to detail.
Proficiency in the Microsoft Office Suite and experience with booking software.
Ability to thrive in a fast-paced, dynamic environment.
Application Note
If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.