Job Title: Receptionist
Company: BUCO
Location: Hoedspruit
Employment Type: Permanent
Salary: Market Related
Reference Number: 1019115402
Job Description
BUCO Hoedspruit is seeking a professional and customer-focused Receptionist to join their team. As the first point of contact for visitors and callers, the successful candidate will play a vital role in creating a positive and lasting impression of the company. This position requires a well-organized individual with excellent communication skills and a commitment to delivering exceptional service.
The Receptionist will be responsible for managing the switchboard, welcoming guests, handling inquiries, and providing administrative support to ensure the smooth operation of the front desk. The ideal candidate is a proactive problem-solver who thrives in a fast-paced retail environment and embodies the core values of BUCO.
Key Responsibilities
· Switchboard Management: Professionally operate the switchboard, handling all incoming calls promptly and directing them to the appropriate departments or individuals.
· Message Handling: Accurately record and relay messages to ensure clear and timely communication between callers and staff members.
· Visitor Reception: Greet visitors and customers warmly upon arrival, ensuring they feel welcome and assisted.
· Customer Service: Address customer queries and problems efficiently and courteously, escalating complex issues to management when necessary.
· Administrative Support: Perform general administrative duties, including filing, data entry, and maintaining office supplies.
· Equipment Maintenance: Ensure all front desk and office equipment is in good working order, reporting any faults or maintenance needs promptly.
· Company Culture: Uphold and actively promote the company’s values and professional culture in all interactions.
Minimum Requirements
· Education: Grade 12 / Matric qualification is essential.
· Experience: Minimum of one year of experience working as a Receptionist.
· Switchboard Skills: 1-2 years of prior experience operating a switchboard is preferred.
· Computer Literacy: Basic proficiency in computer systems and software applications.
Work Level: Student / Entry Level
EE Position: No
Why Join BUCO Hoedspruit?
This permanent position offers the opportunity to grow within a well-established brand in the hardware and building materials industry. You will be part of a supportive team environment where your contribution as the first point of contact is highly valued. The role provides market-related remuneration and the chance to build a long-term career in administration and customer service.
How to Apply
Interested candidates who meet the above requirements are encouraged to submit their applications for the Receptionist position (Reference: 1019115402) at BUCO Hoedspruit. Ensure your application highlights your switchboard experience and customer service skills.
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