Looking for a stable finance job in Gauteng? Fidelity Services Group is currently hiring a Payroll Administrator / Clerk to join its Cleaning Services division in Midrand. This is a permanent opportunity suited for candidates with strong payroll experience, excellent attention to detail, and the ability to work in a fast-paced environment.
If you have a background in payroll within the cleaning or hygiene sector, this could be the right career move for you.
Job Overview
- Job Title: Payroll Administrator / Clerk
- Company: Fidelity Services Group
- Division: Fidelity Cleaning Services
- Location: Midrand
- Job Type: Permanent
- Posted Date: 01 April 2026
- Closing Date: 08 April 2026
- Experience Level: Mid-Senior
- Industry: Cleaning Services
- Functional Area: Finance
Job Purpose
The primary objective of this role is to ensure the smooth and accurate processing of payroll operations within the Cleaning Services division. The Payroll Administrator will collaborate closely with Area Managers, Operations Managers, and Payroll Managers to ensure all payroll data is captured, verified, and processed efficiently.
This role requires a highly organized individual who can manage multiple administrative tasks while maintaining accuracy and meeting strict deadlines.
✅ Minimum Requirements
To be considered for this role, candidates must meet the following criteria:
- A Matric certificate (Grade 12) is essential
- Prior experience in a cleaning or hygiene organization is required
- Experience with SAP systems will be advantageous
- Strong proficiency in:
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Excellent administrative and organizational abilities
- Strong numerical accuracy and methodical working approach
- Good interpersonal and communication skills
- Ability to engage professionally with employees at all levels
- Capability to work independently and under pressure
- Ability to meet strict deadlines consistently
- Must have own reliable transport
Key Responsibilities
As a Payroll Administrator / Clerk, your daily duties will include a variety of payroll and administrative functions. These include but are not limited to:
Payroll Administration & File Management
- Maintain route files in a clean, organized, and updated manner at all times
- Ensure all booking records are captured and updated daily
- Regularly verify route files for accuracy and completeness
Payroll Processing & Accuracy
- Capture and review posting sheets daily
- Ensure all payroll calculations, including rate changes, are accurate
- Process leave applications and ensure correct payroll adjustments
- Submit and process deductions such as:
- Garnishee orders
- Maintenance orders
- Third-party deductions
Query Resolution & Compliance
- Resolve all posting sheet queries within 48 hours
- Ensure unresolved queries are escalated to management promptly
- Avoid filing posting sheets with unresolved issues
- Ensure corrections are properly documented and submitted using valid posting sheets
- Provide same-day feedback on all payroll-related queries
📞 Communication & Coordination
- Conduct daily courtesy calls to site managers and relevant personnel
- Liaise with managers to obtain missing company numbers and booking details
- Ensure all booking discrepancies are addressed within 24 hours
Monitoring & Reporting
- Submit time books to management for all employees under your responsibility
- Ensure all payroll documentation is checked and verified before final submission
- Maintain compliance with internal payroll procedures and company standards
Core Competencies
To succeed in this role, candidates should demonstrate the following personal attributes:
- Strong attention to detail
- High level of accuracy
- Energetic and proactive attitude
- Ability to work under pressure
- Deadline-driven mindset
- Strong communication skills
- People-oriented approach
- Excellent organizational habits
About the Company
Fidelity Services Group is one of South Africa’s leading providers of integrated services, including security, cleaning, and facilities management. The company is committed to ethical business practices and continuous investment in employee development.
They place strong emphasis on building a diverse workforce and encourage applications from historically disadvantaged individuals and persons with disabilities.
Employment Equity & Selection
Preference may be given to internal candidates; however, all applications will be evaluated based on merit. The company supports fair employment practices and aims to promote diversity within its workforce.
Important Notes
- If you do not receive feedback within 10 working days after the closing date, please consider your application unsuccessful
- The company reserves the right not to make an appointment
Why You Should Apply
This is a great opportunity to join a reputable company and build a long-term career in payroll administration. You will gain exposure to structured payroll systems, work alongside experienced managers, and develop valuable finance and administrative skills.
If you are detail-oriented, organized, and ready to take ownership of payroll processes, this role offers both stability and growth potential.
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