Job Title: P40 Shop Assistant
Company: Pepkor Speciality (SPCC Stores)
Reference Number: PSP260429-1
Location: Sammy Marks Square, Gauteng, South Africa
Job Type: Permanent
Department: Operations – Stores
Closing Date: 06 May 2026
Job Overview
Pepkor Speciality is currently seeking a dedicated and customer-focused individual to join its SPCC retail team as a P40 Shop Assistant. This opportunity is ideal for candidates who are passionate about retail, enjoy working with people, and are eager to contribute to a fast-paced store environment. The successful candidate will play a key role in delivering excellent customer service while supporting daily store operations to ensure optimal sales performance.
This role is based at Sammy Marks Square in Gauteng and offers a permanent position within a well-established retail organization. If you have a strong work ethic, good communication skills, and a desire to grow within the retail industry, this position may be a great fit for you.
Purpose of the Role
The primary objective of the P40 Shop Assistant role is to enhance the customer shopping experience by ensuring that service standards are consistently met. The position focuses on maintaining high levels of hospitality within the store, assisting customers effectively, and contributing to sales growth through positive customer interactions.
The role also requires active participation in store operations, including merchandising, stock handling, and maintaining a clean and organized retail environment. By fulfilling these responsibilities, the Shop Assistant helps create a welcoming atmosphere that encourages repeat business and customer loyalty.
Key Responsibilities
Customer Service
- Provide friendly, efficient, and professional assistance to customers at all times
- Ensure customers feel welcomed and supported throughout their shopping experience
- Respond promptly to customer queries and offer accurate product information
- Handle customer concerns or complaints in a calm and helpful manner
Sales Support
- Assist in achieving daily and monthly sales targets
- Promote products effectively to maximize sales opportunities
- Encourage upselling and cross-selling where appropriate
- Maintain awareness of current promotions and store offers
Store Operations
- Ensure shelves are well-stocked and products are neatly displayed
- Assist with unpacking, pricing, and organizing stock
- Maintain cleanliness and order within the store
- Support stocktaking and inventory control processes
Team Collaboration
- Work closely with colleagues and store management to achieve business goals
- Follow instructions from the Store Manager and supervisors
- Contribute positively to team morale and productivity
- Be flexible and willing to assist in different areas of the store when needed
Minimum Requirements
Educational Qualification
- Grade 12 or equivalent qualification
Experience
- 1 to 2 years of experience in a retail environment is preferred
- Previous experience in customer service or sales will be advantageous
Skills and Competencies
Communication Skills
- Strong verbal communication skills
- Fluency in English is essential
- Ability to communicate in additional languages will be beneficial
Customer-Oriented Approach
- Friendly and approachable personality
- Ability to understand customer needs and provide suitable solutions
- Strong interpersonal skills to build positive relationships with customers
Technical Skills
- Basic computer literacy
- Ability to operate point-of-sale systems and handle transactions efficiently
Personal Attributes
- Reliable and punctual
- Positive attitude and willingness to learn
- Ability to work under pressure in a busy retail environment
- Strong attention to detail and organizational skills
Working Environment
This position is based in a retail store setting, which may require working flexible hours, including weekends, public holidays, and peak shopping periods. The role involves standing for extended periods and performing physical tasks such as lifting and arranging stock.
Career Growth Opportunities
Joining Pepkor Speciality provides an opportunity to grow within a reputable retail group. Employees who demonstrate strong performance, dedication, and leadership potential may have opportunities to advance into supervisory or management roles in the future.
Application Process
Interested candidates are encouraged to apply before the closing date of 06 May 2026. Ensure that your application includes an updated CV highlighting your relevant experience, skills, and qualifications. Only shortlisted candidates will be contacted for further steps in the recruitment process.
Why Consider This Opportunity
This role offers more than just a job—it provides a chance to gain valuable retail experience, develop customer service skills, and become part of a dynamic team. Working in a structured retail environment like Pepkor Speciality can help build a strong foundation for a long-term career in the retail industry.
If you are enthusiastic about customer service, enjoy interacting with people, and are ready to take on a rewarding retail role, this P40 Shop Assistant position could be the right opportunity for you.