Job Title: Mailroom Clerk
Company: Tsebo Solutions Group
Business Unit: Tsebo Facilities Solutions
Reference Number: TSE260818-2
Location: Johannesburg, Gauteng, South Africa
Employment Type: Full Time
Closing Date: 25 August 2026
Industry: Facilities Management / Integrated Workplace Solutions
Job Overview
Tsebo Facilities Solutions is seeking a reliable, organised, and service-focused Mailroom Clerk to join its team in Johannesburg, Gauteng. The successful candidate will play an important role in ensuring that mail, parcels, courier items, and business documentation are received, processed, distributed, dispatched, and tracked efficiently.
This position also includes responsibilities related to records management and archiving, making it suitable for candidates who are comfortable working with administrative records, spreadsheets, archive boxes, stock, and document control procedures.
The Mailroom Clerk will work closely with employees, business units, service providers, tenants, customers, and other stakeholders. Strong attention to detail, good organisational skills, professionalism, and the ability to follow established procedures will be important in this role.
About Tsebo Solutions Group
Tsebo Solutions Group is a leading African Integrated Workplace Management Solutions provider. The organisation provides a broad range of services designed to help clients improve efficiency, productivity, quality, and workplace performance.
Its service offering includes facilities management, catering, cleaning and hygiene, pest control, protection, energy, procurement, workspace design, engineering, remote camps, and other workplace solutions.
Key Responsibilities
Mailroom Operations
The successful candidate will be responsible for the day-to-day operation of the mailroom. Duties will include receiving and sorting incoming mail and parcels and ensuring that items are delivered to the correct recipients.
The role will also involve collecting outgoing mail and courier packages, preparing items for dispatch, and keeping accurate records of outgoing deliveries. The employee may be required to use various mailroom and office machines, including scanners, postage equipment, sorting machines, and labelling equipment.
Ensuring that mail and courier services are completed accurately and within the required timeframes will be an important part of the position.
Records and Archiving
The Mailroom Clerk will assist with document archiving and records management activities. This includes storing documents correctly, assisting with archive box recalls, and maintaining accurate information relating to onsite and offsite records.
The successful candidate will be expected to update archive registers, forms, spreadsheets, and other relevant documentation. Archive boxes must be logged, inspected, sealed, and tracked appropriately while ensuring that established records management and document retention procedures are followed.
Administrative Support
The role will also provide general administrative assistance to the business. Responsibilities may include capturing information, maintaining records on relevant systems and spreadsheets, preparing documentation, and responding to routine administrative requests from different business units.
Accuracy will be essential when entering information and maintaining records.
Supplies and Stock Control
The Mailroom Clerk will monitor the availability of mailroom and archive supplies and ensure that necessary items are available when required. This includes tracking stock usage, maintaining inventory records, and arranging for supplies to be ordered when stock levels are low.
Housekeeping and Health & Safety
The successful candidate will help maintain a clean, organised, and professional mailroom and archive environment. Routine inspections of archive rooms and office areas may be required.
The employee will also support workplace health and safety standards by identifying and reporting housekeeping concerns and helping ensure that work areas remain orderly and safe.
Customer Service
Professional and helpful service will be expected when dealing with internal and external stakeholders. The successful candidate should be able to communicate effectively, build positive working relationships, and handle routine mailroom and archiving queries efficiently.
Skills and Competencies
Applicants should have knowledge or understanding of:
- Mail receiving, sorting, distribution, and dispatch procedures
- Records and archive management
- Data capturing and spreadsheet maintenance
- Inventory and stock control
- Courier and shipping processes
- Mailroom equipment and office technology
- Basic Microsoft Office applications
- Workplace health and safety practices
- Administrative procedures and record keeping
- Professional customer service
Strong organisational ability, attention to detail, reliability, and the ability to work independently will be valuable in this position.
Minimum Qualifications
Required:
- Grade 12 / Matric
Advantageous:
- Administration Certificate
Experience Required
Candidates should have 3 to 5 years of relevant experience in administration, mailroom operations, records management, document control, or a similar support environment.
Previous experience working with mail, courier services, archives, spreadsheets, stock records, or administrative systems would be beneficial.
Who Should Apply?
This opportunity may suit an experienced administrative or support professional who is organised, dependable, comfortable handling documentation, and able to provide professional service to different stakeholders.
If you have the required Matric qualification and relevant experience in administration, mailroom operations, records management, or a related field, this could be an opportunity to develop your career within a large African workplace solutions organisation.
How to Apply
Interested and suitably qualified candidates are encouraged to apply for the Mailroom Clerk (TSE260818-2) position before the closing date.
Closing Date: 25 August 2026
Location: Johannesburg, Gauteng
Reference: TSE260818-2
Position: Mailroom Clerk
Company: Tsebo Facilities Solutions