Location: Centurion, Gauteng, South Africa
Job Type: Permanent
Experience Level: Junior
Salary: Market Related
A retail employer in Centurion is looking for a motivated and customer-oriented Floor Assistant to join its in-store team. This opportunity is ideal for individuals who enjoy working with people, have previous retail experience, and take pride in maintaining an organized shopping environment. If you are passionate about customer service and enjoy being part of a busy retail setting, this permanent position could be the right next step in your career.
About the Role
As a Floor Assistant, you will play an important role in creating a positive shopping experience for customers. Your daily responsibilities will include welcoming shoppers, assisting them with product-related questions, ensuring shelves remain stocked, and helping to keep the store clean, organized, and visually appealing.
The successful candidate will also work closely with colleagues to support sales activities, manage stock, and contribute to the smooth operation of the store. This position requires someone who is energetic, dependable, and able to work well in a fast-paced retail environment.
Main Responsibilities
Your duties may include:
- Welcome customers in a friendly and professional manner.
- Assist shoppers by providing helpful product information.
- Respond to customer questions and help resolve concerns promptly.
- Support daily sales activities and contribute to achieving store objectives.
- Replenish shelves and ensure merchandise is displayed neatly.
- Assist with arranging attractive product displays and promotional areas.
- Receive, unpack, and organize incoming stock deliveries.
- Monitor inventory levels and report shortages or discrepancies.
- Ensure products are correctly priced and properly labeled.
- Keep the sales floor, shelves, counters, and display areas clean and tidy.
- Follow company health and safety procedures at all times.
- Work as part of the retail team to maintain high service standards.
Minimum Requirements
Applicants should meet the following requirements:
- Grade 12 (Matric) or National Senior Certificate.
- Between 2 and 4 years of retail or customer service experience.
- Computer literacy.
- Excellent attention to detail.
- Strong customer service and communication skills.
- Ability to work efficiently in a team environment.
- A positive attitude with a willingness to assist customers.
- Ability to multitask and perform well under pressure.
Advantageous Qualifications
Although not compulsory, a relevant tertiary qualification will be considered an added advantage and may strengthen your application.
Skills That Will Help You Succeed
The employer is looking for candidates who demonstrate:
- Professional communication skills.
- Excellent interpersonal abilities.
- Strong organizational skills.
- Good problem-solving capabilities.
- A customer-first approach.
- Reliability and accountability.
- Time management skills.
- The ability to maintain high standards of store presentation.
- Flexibility to adapt to changing retail demands.
Why Consider This Opportunity?
Working as a Floor Assistant offers valuable experience within the retail industry while allowing you to develop customer service, merchandising, and inventory management skills. This permanent role provides the opportunity to become part of a professional retail team where dedication, teamwork, and excellent customer service are highly valued.
If you enjoy interacting with customers, keeping retail spaces organized, and contributing to a positive shopping experience, this position offers an excellent opportunity to grow your retail career.
Job Summary
- Position: Floor Assistant
- Location: Centurion, Gauteng
- Employment Type: Permanent
- Career Level: Junior
- Salary: Market Related
- Minimum Qualification: Grade 12 (Matric)
- Experience Required: 2–4 years
- Computer Literacy: Required
- Additional Qualification: Tertiary qualification advantageous
Candidates who meet the above requirements and are ready to build a rewarding career in retail are encouraged to submit their applications before the vacancy is filled. Ensure your CV is updated and highlights your retail experience, customer service achievements, and relevant skills to improve your chances of being shortlisted.