Location: Midrand, Gauteng, South Africa
Company: Fidelity Services Group
Employment Type: Permanent
Closing Date: 30 July 2026
Fidelity Services Group is inviting applications for a Dispatch Clerk to join its Fidelity ADT division in Midrand. This permanent opportunity is ideal for an organised, detail-oriented individual who enjoys working in a fast-paced warehouse and logistics environment.
The successful candidate will play an important role in ensuring customer orders are prepared, documented, and dispatched accurately while maintaining excellent communication with internal teams, courier partners, and customers. If you have strong administrative skills, enjoy working with data, and can meet deadlines under pressure, this position could be the right fit for you.
Key Responsibilities
As a Dispatch Clerk, your daily duties will include:
- Preparing and packaging customer orders before dispatch.
- Checking products to ensure the correct quantity and quality before shipment.
- Recording accurate delivery information for every order.
- Capturing courier waybill details on the relevant dispatch systems.
- Ensuring all parcels are handed over to the designated courier service providers without delays.
- Monitoring outbound deliveries and following up on shipment progress.
- Updating dispatch records and maintaining accurate tracking information.
- Communicating estimated delivery times with customers and courier companies.
- Supporting inventory control by validating stock movements and dispatch transactions.
- Maintaining a clean, organised, and safe dispatch area.
- Assisting with stock counts and other warehouse-related administrative tasks.
- Following company procedures and service level agreements to ensure efficient operations.
Minimum Requirements
Applicants should meet the following requirements:
- Grade 12 (Matric).
- Previous warehouse or dispatch experience will be advantageous.
- Good data capturing skills.
- Working knowledge of Microsoft Office, particularly Microsoft Excel.
- SAP experience will be beneficial but is not essential.
- A post-school qualification will be considered an added advantage.
Skills and Competencies
The ideal candidate should demonstrate:
- Excellent attention to detail.
- Strong organisational and time management abilities.
- The ability to work accurately under pressure.
- Good communication and interpersonal skills.
- A willingness to learn new systems and processes.
- Teamwork and collaboration skills.
- Problem-solving ability and a results-driven attitude.
- Basic financial awareness and record-keeping skills.
Why Consider This Opportunity?
This role offers the chance to become part of one of South Africa’s leading security companies while gaining valuable experience in dispatch administration, warehouse operations, inventory control, and customer service. It is well suited to candidates looking to build a long-term career in logistics, administration, or supply chain operations.
How to Apply
Interested candidates should submit their applications before 30 July 2026. Ensure that your CV is updated and clearly highlights your qualifications, relevant experience, and skills related to dispatch, warehouse administration, inventory management, and customer service.
Only shortlisted applicants are expected to be contacted for the next stage of the recruitment process.