Step Aboard a Vital Public Transport Role in Gauteng
The City of Ekurhuleni Metropolitan Municipality is inviting suitably qualified and motivated individuals to apply for the position of Cashier within its Station Fare Collection unit, falling under the Integrated Rapid Public Transport Network (IRPTN). This role offers candidates the chance to contribute meaningfully to the daily mobility of thousands of commuters who rely on the municipal transport system to navigate the East Rand and surrounding areas.
Position Snapshot
Job Title: Cashier — Station Fare Collection (IRPTN)
Vacancy Reference: TRFL19619
Hosting Department: Transport and Fleet Management Department (2019)
Duty Station: City of Ekurhuleni, Gauteng
Engagement Type: Fixed-Term Contract
Contract Duration: Until the end of February 2028
Total Cost to Company: R376 165.00 per annum
Application Deadline: 18 May 2026
This is a fixed-term opportunity that runs for nearly two years, offering successful applicants a stable income stream and the chance to build solid public-sector experience within one of South Africa’s largest metropolitan municipalities.
Purpose of the Role
The successful incumbent will serve as a frontline officer at IRPTN stations, managing the financial and administrative processes tied to fare collection. Beyond simply taking payments, the cashier acts as a custodian of public funds, an information point for travellers, and a representative of the municipality’s commitment to efficient public transit.
Key Functions and Daily Duties
The role carries a varied and engaging set of responsibilities that combine cash management, customer engagement, and administrative coordination. Key duties include:
Managing Ticket and Smart Card Sales — Coordinating the issuance of various ticket types and smart cards to commuters, ensuring that every passenger has a valid means of accessing the transport network.
Cash Reconciliation and Banking Preparation — Receiving fare payments, reconciling daily takings, and preparing funds for safe deposit. This requires meticulous attention to financial accuracy.
Responding to Fare-Related Questions — Acting as the go-to person for commuters who need clarity on pricing structures, route fares, smart card top-ups, or related concerns.
Record-Keeping and Reporting — Capturing cashbook entries and passenger statistics on Excel spreadsheets to support monthly management reporting and operational planning.
Document Archiving — Filing and storing transaction records, reports, and supporting paperwork in a manner that meets audit standards and institutional record-keeping requirements.
Special Bus Hire Coordination — Handling the administrative aspects of charter and special bus hire requests, ensuring smooth bookings and proper documentation.
Maintaining a Presentable Workspace — Keeping the cashier office and public-facing areas tidy, professional, and welcoming at all times.
Walk-In Customer Assistance — Receiving members of the public who visit the office for enquiries, complaints, or general information, and addressing their needs courteously.
Telephone Enquiry Management — Fielding incoming calls, responding where possible, and routing more complex matters to the appropriate departments or stakeholders.
Follow-Up Communication — Circling back to commuters with feedback on enquiries that required further investigation, ensuring that no concern is left hanging.
Minimum Qualifying Criteria
To be eligible for shortlisting, applicants must satisfy the following baseline requirements:
A Grade 12 certificate (Matric) is the minimum academic qualification required for this role.
Demonstrable interpersonal and communication abilities are essential, given the public-facing nature of the work and the need to engage diverse commuters with patience and clarity.
A minimum of one year of practical cashier experience is required, providing assurance that the applicant is comfortable with handling money, operating point-of-sale or fare collection systems, and reconciling daily takings.
What Makes This Role Worth Pursuing
Securing a position with the City of Ekurhuleni offers more than just employment — it places you within a structured municipal environment where governance, accountability, and service delivery are central themes. You will gain hands-on exposure to public-sector financial administration, develop your customer service skill set in a high-traffic setting, and play a tangible part in keeping Gauteng’s commuters moving.
The remuneration package of R376 165.00 (total cost to company) is competitive for the role’s grade and offers financial stability throughout the contract period. Additionally, working within the IRPTN system places you at the intersection of urban planning, public service, and operational logistics — a valuable vantage point for anyone considering longer-term growth in transport, finance, or public administration.
Application Information and General Notes
Interested candidates are encouraged to submit complete applications before the closing date of 18 May 2026, quoting reference number TRFL19619. For further enquiries, applicants may contact the City of Ekurhuleni at 0860 54 3000.
Please be aware of the following procedural points:
- Shortlisted candidates may be asked to provide proof of the NQF level corresponding to the qualifications they have listed on their CV. It is wise to have certified academic documents ready.
- If applicants have not received any communication regarding the outcome of their application within six weeks following the closing date, they should consider their application unsuccessful.
- The City of Ekurhuleni operates in line with the Employment Equity Act and reserves the discretion to appoint, decline to appoint, or make lateral appointments as it deems appropriate.
Final Thoughts
If you are detail-oriented, take pride in customer interactions, and want to play a part in supporting public transport infrastructure across the East Rand, this opportunity is well worth your attention. Polish up your CV, gather your supporting documents, and submit your application in good time to be considered for this rewarding municipal post.