Job Vacancy: Broker Administrator
Location: Sandton, Gauteng
Employment Type: Permanent, Full-time
Closing Date: 2026/03/21
Reference Number: MMH260311-1
Join the Momentum Group Team
Momentum Group, a premier African financial services provider, is looking for a detail-oriented and proactive Broker Administrator to join our dynamic team in Sandton. Through our client-facing brands such as Momentum, Multiply (wellness and rewards), Guardrisk, and Eris Property Group, we empower individuals and businesses to achieve their financial goals and life aspirations.
We are dedicated to helping people grow their savings, protect what matters most, and invest for a secure future. If you are passionate about delivering excellence in financial services administration and have a keen eye for detail, we want to hear from you.
Role Purpose
The primary purpose of the Broker Administrator is to ensure the accurate and efficient delivery of support services to both the internal company sales departments and third-party distribution sales commission departments. You will be the backbone of the commission and data management process, ensuring that all financial transactions and broker details are processed seamlessly and in compliance with industry regulations.
Key Duties & Responsibilities
As a Broker Administrator, you will be responsible for maintaining the integrity of our data and financial flows. Your core duties will include:
Query Resolution & Data Integrity
· Query Management: Address and resolve all queries relating to missing or inconsistent data by liaising directly with the source document author.
· Error Checking & Correction: Verify all rejected transactions and implement necessary corrective actions to ensure the smooth flow of funds.
· Data Entry & Verification: Verify allocated transactions and perform necessary adjustments to source documents where required, ensuring high standards of data entry accuracy.
Compliance & Risk Management
· Regulatory Adherence: Ensure all processes adhere to relevant legislation, including the Medical Schemes Act 98, and comply with the requirements of regulatory bodies such as the Council for Medical Schemes and the Financial Sector Conduct Authority (FSCA).
· Risk Mitigation: Identify potential risks in the administrative process, ensure they are mitigated, and escalate critical issues to management where necessary.
· Contract & Audit Management: Assist in monitoring contract expiries and ensure updates are done timeously to facilitate uninterrupted fund flow. Maintain a general understanding of audit requirements and corporate governance obligations.
Service Delivery & Process Improvement
· Service Level Agreements (SLAs): Take ownership of meeting and exceeding SLAs to enhance service delivery to internal and external stakeholders.
· Policy Adherence: Strictly adhere to company policies, procedures, and business process improvement strategies, taking corrective action when deviations occur.
· Professional Development: Engage in appropriate training interventions to promote professional development and stay current with industry changes.
Teamwork & Communication
· Team Collaboration: Drive and support effective teamwork within the department to ensure a cohesive and productive working environment.
· Company Values: Demonstrate the company’s core values in daily interactions and tasks.
· Reporting: Utilize strong communication skills (written and verbal) to provide clear updates on account reconciliations and administrative statuses.
Minimum Requirements
To be considered for this role, candidates must meet the following criteria:
· Education: Matric (Grade 12) certificate.
· Experience: Minimum of 1 to 2 years of relevant experience in a similar administrative role.
· Industry Knowledge: Essential experience within the Healthcare industry, specifically with knowledge of Medical Schemes.
· Legislative Knowledge: Familiarity with the Medical Schemes Act 98 is required.
· Financial Acumen: General understanding and knowledge of financial, accounting, and bookkeeping principles.
· Governance: Understanding of corporate governance, risk management obligations, and audit requirements.
Key Competencies & Skills
The ideal candidate will possess the following technical and soft skills:
· Financial Administration: Strong account reconciliation skills and a solid grasp of financial flows.
· Technical Proficiency:
· Microsoft Suite: Advanced skills in Microsoft Excel and Outlook.
· Database Management: Experience working with database management systems, preferably Oracle.
· Typing: Efficient and accurate typing skills.
· Analytical Thinking: Strong analytical skills with the ability to perform in-depth error checking and data analysis.
· Organizational Skills: Exceptional administrative skills with the ability to manage multiple tasks and deadlines.
· Business Process: A knack for identifying areas for business process improvement to enhance efficiency.
Why Join Momentum Group?
At Momentum Group, we believe in enabling business and people from all walks of life to achieve their financial goals. By joining our team in Sandton, you become part a diverse workforce that values integrity, innovation, and professional growth. You will have the opportunity to develop your career within a leading financial services group while contributing to the success of our broker network and sales teams.
If you are ready to take the next step in your career as a Broker Administrator and meet the requirements listed above, we encourage you to apply before the closing date.
Apply Now
Momentum Group Limited is an Equal Opportunity Employer. All positions are filled in accordance with our employment equity plan.
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