Job Overview
is looking for enthusiastic and customer-focused Sales Consultants to join its Garden & Landscaping department at Greenstone. This opportunity is suited to individuals who enjoy working with people, have an interest in gardening and outdoor living, and can turn customers’ ideas into practical solutions.
As a Sales Consultant, you will be an important part of the customer journey. You will assist shoppers in finding suitable products, offer useful advice and help them make confident purchasing decisions. The role combines customer service, sales and product knowledge, making it ideal for someone who enjoys a busy retail environment and takes pride in helping customers complete their projects successfully.
Position Details
Job Title: Sales Consultant
Department: Garden & Landscaping
Company: Leroy Merlin South Africa
Location: Greenstone, Gauteng
Employment Type: Retail position
Industry: Home Improvement, Retail & Garden
About the Role
The Garden & Landscaping department caters to customers who want to improve, maintain or transform their outdoor spaces. As part of the team, you will interact directly with customers and help them identify products that match their requirements, budgets and project goals.
Your responsibilities will extend beyond simply selling products. You will listen carefully to customers, understand what they are trying to achieve and recommend appropriate gardening, landscaping and outdoor-living solutions. Whether a customer is starting a new garden, upgrading an existing outdoor area or looking for the right tools and materials, you will help make the shopping experience easier and more rewarding.
The successful candidate should therefore be comfortable communicating with different types of customers and explaining products in a clear and helpful manner.
Key Responsibilities
Your duties may include:
- Welcoming customers and providing friendly, professional assistance within the Garden & Landscaping department.
- Helping customers identify suitable gardening, landscaping and outdoor products.
- Understanding customer requirements and recommending solutions based on their individual projects.
- Providing practical information about products, their uses and their suitability for different garden-related needs.
- Supporting customers with ideas that can help them improve their outdoor spaces.
- Building positive relationships with customers through attentive service and reliable assistance.
- Using product knowledge to identify sales opportunities and increase customer value.
- Keeping up to date with new products, gardening trends and outdoor-living solutions.
- Maintaining a well-presented and welcoming department.
- Contributing towards sales targets and the wider performance of the store.
- Assisting with stock-related activities when required.
- Supporting a positive customer experience from the moment shoppers enter the department until their needs have been addressed.
- Encouraging repeat visits by providing service that customers can trust.
Minimum Requirements
Applicants should have a Matric certificate (Grade 12) or an equivalent qualification.
Previous experience in one or more of the following areas will be beneficial:
- Retail sales
- Customer service
- Gardening
- Landscaping
- Hardware
- Home improvement
- General sales
A genuine interest in gardening, landscaping and outdoor living is particularly important for this position. Candidates who enjoy learning about garden products and helping others find practical solutions may be well suited to the role.
You should also have good communication and interpersonal abilities, as the position involves regular interaction with customers and colleagues. Basic knowledge of point-of-sale systems and computer applications will be advantageous.
Skills and Personal Attributes
Leroy Merlin is seeking candidates who are confident, approachable and commercially minded. You should be able to identify what a customer needs and turn that understanding into an appropriate product recommendation.
Strong candidates are likely to demonstrate:
- Excellent customer service skills
- Clear verbal communication
- Good listening abilities
- A positive and helpful attitude
- Sales awareness
- Interest in gardening and landscaping
- Willingness to learn about products
- Ability to work well within a team
- Good organisation skills
- Ability to remain productive in a busy retail environment
Working Environment
This is a customer-facing retail role, so applicants should be prepared to work in a fast-paced environment where customer needs can change throughout the day. The position may also involve assisting with stock handling and maintaining the presentation of the department.
Candidates must be flexible enough to work weekends and public holidays when required, in line with the needs of the retail operation.
Why This Opportunity Could Be a Good Fit
This role offers an opportunity for someone with a passion for gardening and customer service to develop their retail sales experience while working in a well-known home improvement environment. It can be particularly suitable for candidates who enjoy practical problem-solving, meeting new people and seeing customers turn their ideas into completed projects.
If you are enthusiastic about outdoor spaces, enjoy helping people and have the confidence to recommend products and solutions, the Garden & Landscaping Sales Consultant position at Greenstone could be an opportunity worth considering.
How to Apply
Interested candidates should apply through the Leroy Merlin South Africa careers site and complete the online application for the Sales Consultants – Garden & Landscaping position at Greenstone.
Make sure your CV is accurate and highlights relevant retail, sales, customer service, gardening, landscaping, hardware or home-improvement experience. Applicants should also demonstrate their ability to communicate effectively and work with customers in a professional manner.
Location: Greenstone, Gauteng
Department: Garden & Landscaping
Position: Sales Consultants
Apply for the position through Leroy Merlin South Africa’s official careers portal.