Job Title: Receptionist (12-Month Contract)
Company: Optimi Group
Location: Rivonia, Sandton, Gauteng, South Africa
Industry: E-Learning
Department: Central Division – Facilities Business Unit
Experience Level: Entry Level
Contract Duration: 12 Months (Fixed-Term)
Closing Date: 27 February 2026
Job Overview:
Optimi Group is seeking a professional and well-presented Receptionist to join its Facilities team on a 12-month fixed-term contract. This position is based in Rivonia, Sandton, and offers an excellent opportunity for an entry-level candidate looking to build experience within a reputable organisation operating in the e-learning industry. The Receptionist will serve as the first point of contact for visitors, clients, and stakeholders, ensuring a welcoming and efficient front-office environment. In addition to reception responsibilities, the role includes facilities coordination and general administrative support across multiple business divisions.
The successful candidate will play a critical role in maintaining a positive company image while supporting daily operational activities. This position requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a professional office environment.
Minimum Requirements:
• Grade 12 (Matric) or equivalent qualification is essential
• At least 1 year of experience in a reception, administration, or facilities support role will be advantageous
• Proficiency in Microsoft Word, Excel, and Outlook is essential
• Strong written and verbal communication skills in English
• Professional appearance and customer-focused attitude
• Good organisational and time-management skills
Key Responsibilities:
• Manage the reception desk and act as the primary point of contact for visitors and clients
• Welcome and direct guests in a courteous and professional manner
• Answer incoming calls promptly, screen and redirect calls appropriately
• Maintain a clean, organised, and presentable reception area at all times
• Assist with building access control and support security procedures
• Provide assistance to clients with general enquiries at reception
• Coordinate meeting room bookings and manage consultation room schedules
• Offer hospitality support for meetings and management requirements when necessary
• Arrange and coordinate deliveries from suppliers, ensuring proper documentation and record-keeping
• Work closely with the Facilities team to identify operational requirements and assist in resolving issues
• Request quotations for new service requirements and assist with supplier coordination and approval processes
• Support coordination of facilities staff activities where required
• Prepare basic reports and complete administrative tasks assigned by management
• Communicate effectively with internal departments and stakeholders across all divisions
• Escalate queries and complaints to relevant personnel for resolution
Skills and Competencies:
• Strong interpersonal and communication skills
• Professional telephone etiquette
• Ability to multitask and prioritise responsibilities
• Attention to detail and accuracy in administrative tasks
• Problem-solving ability and proactive mindset
• Ability to maintain confidentiality and professionalism
• Customer service orientation
Working Environment:
The position is office-based in Rivonia, Sandton. The successful candidate will work closely with the Facilities team and engage regularly with employees, clients, and service providers. The role requires someone who is dependable, organised, and capable of maintaining a calm and professional demeanour in a busy work setting.
Why Apply:
This opportunity provides valuable experience within a growing organisation in the education and digital learning sector. Candidates will gain exposure to facilities coordination, supplier engagement, and administrative operations while developing professional workplace skills. The contract structure makes this role suitable for individuals seeking to strengthen their CV and gain corporate experience.
Application Process:
Interested candidates who meet the above requirements are encouraged to submit their CV before the closing date of 27 February 2026. If applicants do not receive feedback within 14 days after the closing date, they should consider their application unsuccessful.
This vacancy presents an excellent opportunity for a motivated individual ready to contribute to a professional team environment while developing administrative and front-office experience within a reputable organisation.
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