Job Overview
A well-established company in the logistics and warehousing sector is currently seeking a Receiving and Dispatch Controller to join its operations team in Durban. This permanent position is ideal for candidates with experience in warehouse coordination, stock control, and distribution management. The successful applicant will play a vital role in ensuring that all goods are received, stored, and dispatched efficiently while maintaining strict quality and safety standards.
Position Details
- Job Title: Receiving and Dispatch Controller
- Location: Durban, South Africa
- Job Type: Permanent
- Work Level: Junior
- Salary: Market-related
- Reference Number: 26/DBN/OPS01MAN
- Closing Date: Not specified
Job Purpose
The primary objective of this role is to manage the smooth and accurate flow of goods into and out of the warehouse. This includes overseeing receiving processes, coordinating dispatch activities, maintaining proper documentation, and ensuring compliance with company standards and safety regulations. The role requires a detail-oriented individual who can maintain accuracy under pressure while meeting operational deadlines.
Key Responsibilities
Receiving Operations
The Receiving and Dispatch Controller will be responsible for ensuring that all incoming goods are properly checked, verified, and recorded. This includes inspecting deliveries for accuracy, quality, and compliance with company standards. Any discrepancies such as damaged or incomplete stock must be reported immediately to the relevant supervisor.
The role also involves organizing stock efficiently within the warehouse, ensuring all items are clearly labeled, correctly binned, and stored according to company guidelines. Maintaining neat and accessible storage areas is essential to support operational efficiency.
Dispatch and Distribution
A significant part of the role involves managing the dispatch of goods. This includes preparing orders, verifying picking slips, and ensuring that all outgoing shipments are accurate and delivered on time.
The successful candidate will coordinate with freight forwarders and couriers, ensuring timely collection and delivery of goods. Responsibilities also include route planning, monitoring delivery performance, and controlling transport costs.
Additionally, the role requires overseeing the loading and unloading of vehicles, ensuring compliance with safety procedures, and maintaining the readiness of vehicles for daily operations.
Administrative Duties
Accurate record-keeping is critical in this position. The controller will be responsible for completing all receiving and dispatch documentation, updating system records, and ensuring that paperwork is submitted on time.
The role also includes managing temporary labor requirements, conducting onboarding and safety inductions, and ensuring that all workers have appropriate personal protective equipment (PPE).
Forklift control is another key responsibility, including ensuring that only licensed operators use equipment and that all machinery is properly maintained and inspected.
Warehouse Support
The Receiving and Dispatch Controller will assist with general warehouse duties when required. This includes stock counting, maintaining cleanliness, and supporting other operational roles during peak periods or staff shortages.
The role may also involve assisting with deliveries, including loading and offloading goods at customer locations, and ensuring that all delivery documentation is completed accurately.
Health, Safety, and Compliance
Maintaining a safe working environment is a top priority. The successful candidate must comply with all health and safety regulations, including the Occupational Health and Safety (OHS) Act.
Responsibilities include identifying and reporting unsafe conditions, ensuring proper packaging and labeling of goods, and participating in quality control processes. The role also requires adherence to company policies and continuous improvement initiatives within the warehouse environment.
✅ Minimum Requirements
🎓 Qualifications
- Grade 12 (Matric) or equivalent
- Valid forklift driver’s license
Experience
- At least 1 year of experience in a similar role
- Minimum of 3 years in a warehouse or operations environment
Knowledge
- Strong understanding of receiving and dispatch processes
- Familiarity with health and safety regulations
- Basic knowledge of ISO standards relevant to warehouse operations
Skills
- Basic computer literacy, including Microsoft Excel
- Experience with systems such as SAGE Evolution or similar
- Strong organizational and time management skills
- Ability to work under pressure and meet deadlines
- High attention to detail and accuracy
Why Apply for This Role?
This position offers an excellent opportunity to grow within the logistics and supply chain industry. Candidates will gain hands-on experience in warehouse operations, logistics coordination, and inventory management. The role is well-suited for individuals who enjoy working in a fast-paced environment and are committed to maintaining high standards of efficiency and safety.
Final Thoughts
If you have a passion for logistics, strong organizational skills, and experience in warehouse operations, this Receiving and Dispatch Controller role in Durban could be the perfect fit for you. With a focus on efficiency, accuracy, and safety, this position provides a solid foundation for career growth in the supply chain industry.
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