A leading company in Johannesburg South is currently inviting external applications for the position of Payroll Administrator within the Support Office division. This opportunity is ideal for candidates who are highly organized, detail-oriented, and passionate about payroll administration, reporting, and employee support. Individuals with strong communication skills and the ability to perform under pressure will thrive in this role.
The successful candidate will play a key role in ensuring accurate payroll processing, maintaining compliance with statutory requirements, handling employee payment queries, and supporting various payroll administration functions. This position offers a professional environment where accuracy, integrity, and teamwork are highly valued.
Position Overview
The Payroll Administrator will be responsible for managing payroll-related activities and ensuring that salary payments, deductions, third-party payments, and payroll records are processed accurately and on time. The role also involves maintaining payroll documentation, compiling reports, responding to payroll queries, and ensuring compliance with company procedures and legislative requirements.
Candidates who enjoy working with numbers, payroll systems, and confidential employee information will find this role rewarding and growth-oriented.
Minimum Requirements
Applicants interested in this position should meet the following requirements:
- Grade 12 certificate or NQF Level 4 qualification
- Ability to communicate effectively in English
- Strong verbal and written communication skills
- Previous payroll or administrative experience of at least one year will be advantageous
- Full training will be provided to the successful candidate
- Valid South African ID or valid passport with applicable work permit
- Ability to communicate professionally with internal stakeholders and employees
Main Responsibilities
Payroll Processing and Salary Payments
The Payroll Administrator will assist in ensuring that all payroll-related payments are processed accurately and within the required deadlines. Duties include:
- Processing payroll salary payments within scheduled deadlines
- Managing payroll cut-off dates for permanent staff, casual workers, drivers, and ad hoc payroll projects
- Verifying employee information such as banking details and personal records
- Ensuring salary data accuracy and integrity
- Maintaining compliance with salary structures and statutory payroll regulations
- Managing ad hoc salary-related payments when required
The role requires strong attention to detail to minimize payroll discrepancies and ensure employees are paid correctly and on time.
Third-Party Payments and Reconciliations
The successful candidate will also support financial administration processes linked to payroll. Responsibilities include:
- Processing third-party payments
- Compiling payroll-related financial reports
- Performing EFT payment administration
- Conducting general ledger reconciliations
- Ensuring that outstanding payroll reconciliation issues are resolved within required timelines
Strong analytical and numerical skills will be important in maintaining accurate payroll financial records.
Payroll Queries and Employee Support
An important aspect of this role involves responding to employee payroll-related queries professionally and efficiently. Responsibilities include:
- Providing feedback within the required query turnaround times
- Escalating unresolved payroll matters when necessary
- Maintaining records of payroll queries and resolutions
- Supporting management with payroll-related feedback and updates
Candidates should have strong customer service skills and the ability to communicate clearly with employees and internal departments.
Administration and Record Management
The Payroll Administrator will be responsible for maintaining organized payroll documentation and ensuring all employee records remain accurate and compliant. Duties include:
- Completing new employee file checklists within required deadlines
- Maintaining leave records including annual leave, sick leave, disability leave, WCA leave, excessive leave, and forfeited leave
- Ensuring payroll filing systems remain updated and audit-ready
- Supporting benefits administration processes such as funeral claims, disability claims, terminations, and death benefit reporting
- Meeting internal and external audit requirements
Strong organizational skills and confidentiality are essential in handling sensitive payroll information.
Reporting Responsibilities
The role also requires regular payroll reporting to management and operational teams. Key reporting functions include:
- Preparing monthly payroll reports for line managers, divisional managers, and store managers
- Managing garnishee and third-party payment reporting
- Providing proactive reporting on overtime, leave trends, disability leave, and sick leave patterns
Candidates should be comfortable working with payroll data and compiling accurate reports for management decision-making.
Desired Skills and Competencies
The company is looking for candidates who demonstrate professionalism, accountability, and strong workplace ethics. The ideal candidate should possess the following competencies:
Planning and Organization
- Ability to prioritize tasks effectively
- Strong time management skills
- Ability to work according to deadlines and structured plans
- Organized approach to payroll administration tasks
Ability to Work Under Pressure
- Remains calm and productive during busy payroll periods
- Maintains accuracy even when handling tight deadlines
- Demonstrates resilience when faced with challenges
Strong Work Ethic and Drive
- Motivated to achieve high-quality results
- Willing to exceed expectations
- Committed to continuous improvement and efficiency
Assertiveness and Communication
- Comfortable discussing payroll matters professionally
- Able to handle criticism constructively
- Communicates confidently with employees and management
Integrity and Confidentiality
- Handles sensitive payroll information responsibly
- Demonstrates honesty and professionalism
- Maintains ethical workplace standards
Accuracy and Attention to Detail
- Ensures payroll information is processed correctly
- Reviews work carefully to avoid mistakes
- Maintains accurate records and documentation
Client and Employee Service Focus
- Provides friendly and professional support
- Demonstrates a helpful and solution-driven attitude
- Ensures employees feel supported with payroll concerns
Commitment to Personal Growth
- Open to learning and development opportunities
- Willing to attend relevant training
- Seeks feedback to improve performance and payroll knowledge
Why This Opportunity Stands Out
This Payroll Administrator position offers candidates the opportunity to gain valuable experience within a professional payroll and support office environment. The company values employee development and provides training to help individuals succeed in the role.
For candidates seeking long-term growth in payroll administration, finance support, or HR operations, this opportunity can provide strong career-building experience while developing practical payroll and compliance skills.
Individuals who are organized, dependable, and passionate about administrative excellence are encouraged to apply for this exciting opportunity in Johannesburg South.