Job Title: Messenger
Employer: Department of Health
Location: Helen Joseph Tertiary Hospital
Reference Number: refs/035694
Directorate: Support Services
Number of Posts: 1
Salary Package: R138 486.00 per annum plus benefits
Enquiries: Ms T. Phakathi – Tel: (011) 489 0490
Closing Date: 23 March 2026
Job Overview
The Gauteng Department of Health is inviting applications from suitably qualified and responsible individuals for the position of Messenger at Helen Joseph Tertiary Hospital. This position falls within the Support Services directorate and plays an essential role in ensuring the smooth flow of communication, documentation, and logistical support across the institution. The successful candidate will be entrusted with critical duties that directly contribute to the efficiency of hospital operations. This is a permanent position offering a competitive annual package along with standard government benefits.
Minimum Requirements
Candidates applying for this position must meet the following essential requirements:
· Educational Qualification: Grade 10 / Standard 8 or an equivalent qualification.
· Core Competencies: Basic numeracy and literacy skills are essential. The incumbent must be able to read, write, and perform basic numerical tasks accurately, as these skills are fundamental to the successful execution of daily duties.
Key Responsibilities
The Messenger will be responsible for a range of duties that require reliability, attention to detail, and the ability to work independently. Key responsibilities include:
Distribution of Official Documents
The incumbent will be responsible for the timely and accurate distribution of circulars and official documents to relevant stakeholders across the institution. This includes ensuring that all correspondence reaches the intended departments or individuals without delay, thereby supporting effective communication throughout the hospital.
Resource Management
Proper handling and reporting of office resources is a critical aspect of this role. The Messenger will be required to operate and maintain equipment such as the photocopier, fax machine, and franking machine. Any malfunctions or maintenance needs must be reported promptly to ensure minimal disruption to services.
Mail Collection and Delivery
The Messenger is expected to collect mail from the post office on a daily basis. This duty requires punctuality and consistency to ensure that incoming correspondence is received and distributed without unnecessary delays.
File Collection
The role involves the collection of files from various departments, including the Polyclinic, Pharmacy, Casualty, and wards. The Messenger must handle these documents with the utmost care and confidentiality, recognizing the sensitive nature of patient and administrative records.
Telephone Etiquette
Answering telephone calls promptly and professionally is a key responsibility. The incumbent must be able to take accurate messages, direct calls to the appropriate personnel, or provide basic information as required.
General Duties
The Messenger may be required to perform any other duties that may be assigned by authorities. This flexibility and willingness to support the broader team are essential attributes for success in this role.
Application Instructions
Applications must be submitted strictly online. Please adhere to the following guidelines to ensure your application is considered:
Submission Format: Applications must be submitted in PDF format only.
Reference: Use the reference number (refs/035694) as the subject line of your email or application.
Required Documents:
· A fully completed new Z83 application form. The form must be initialled and signed. On the Z83, the department where the position was advertised should be stated as the Department of Health.
· A detailed and recently updated Curriculum Vitae.
Important Notes on Documentation:
In accordance with Department of Public Service and Administration Circular 19 of 2022, applicants are not required to submit copies of qualifications and other relevant documents at the application stage. Only shortlisted candidates will be requested to submit certified copies of qualifications and other relevant documents on or before the interview date.
Curriculum Vitae Requirements:
The CV must be recently updated and should specify all experience in chronological order, indicating the position held, the institution, and the starting and ending dates in the format DD/MM/YYYY. The information provided on the new Z83 form must be consistent with the information in the CV.
Selection and Verification Process
Only shortlisted candidates will be contacted for further assessment. The selection process may include the following:
Personnel Suitability Checks
Verification will include reference checks. Applicants must provide at least three contactable references, of which one must be an immediate supervisor. The department reserves the right to conduct verification beyond the names provided where necessary.
Additional Verification
Shortlisted candidates will be subject to identity verification, qualifications verification, criminal record checks, credit or financial stability checks, and employment verification.
Practical Assessments
The institution reserves the right to utilize practical exercises or tests for non-SMS positions during the recruitment process to determine the suitability of candidates for the post.
Foreign Qualifications
Candidates in possession of a foreign qualification must furnish the department with an evaluation certificate from the South African Qualifications Authority (SAQA) only when shortlisted.
Medical Surveillance
The recommended candidate may be subjected to medical surveillance as required by the Occupational Health and Safety Act, Act 5 of 1993.
Additional Information
The Department of Health reserves the right not to fill this post. If you have not been contacted within three months after the closing date, please accept that your application was unsuccessful.
The Gauteng Department of Health is guided by the principles of Employment Equity. People with disabilities, Coloured Males, Coloured Females, Indian Females, White Males, White Females, African Females, African Males, and Indian Males are encouraged to apply.
Due to the large number of applications anticipated, applications will not be acknowledged. Only online applications will be considered.
Criteria Questions
Applicants will be assessed against the following criteria:
· Do you have Grade 10 / Standard 8 or equivalent?
· Do you have basic numeracy and literacy skills?
Contact Information
Address:
75 Fox Street, Marshalltown
Johannesburg
2000
Email:
e-recruitment@gauteng.gov.za
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