The City of Ekurhuleni is inviting suitably qualified and experienced candidates to apply for the position of Dispatcher: Bus Services Operations Depots within the Transport & Fleet Management Department. This is a permanent employment opportunity for an individual who can coordinate bus movements, communicate effectively with drivers and help ensure that scheduled public transport services operate efficiently.
The position may appeal to applicants with a Grade 12 qualification, a suitable professional driving licence and previous experience in access control or operational environments. Successful candidates will be expected to work responsibly in a depot environment and assist with maintaining reliable daily bus operations.
Job Details
Position: Dispatcher: Bus Services Operations Depots
Reference Number: TRFL19789
Department: Transport & Fleet Management Department (2019)
Employer: City of Ekurhuleni
Location: City of Ekurhuleni, Gauteng
Employment Type: Permanent
Closing Date: 11 September 2026
Salary: R307,632 – R421,968 basic salary per annum, plus benefits
Minimum Requirements
Applicants interested in the Dispatcher position must meet the minimum requirements specified by the City of Ekurhuleni.
Candidates should have:
- A Grade 12 qualification.
- A valid Code C, EC or EC1 driver’s licence.
- A valid PrDP (Professional Driving Permit).
- At least five years of access control experience.
- Good communication skills.
- Strong interpersonal abilities.
The role involves regular interaction with bus drivers, security personnel and other operational staff. Applicants should therefore be comfortable communicating instructions, coordinating activities and responding appropriately when operational problems arise.
Candidates may also be required to provide proof confirming the NQF level applicable to qualifications they have obtained.
Key Responsibilities
The successful candidate will play an important role in coordinating buses and drivers at the relevant operations depot. One of the main responsibilities will be ensuring that buses are dispatched according to operational schedules so that public transport services can be delivered on time.
The dispatcher will coordinate with bus drivers and communicate information relating to their shifts and any special-hire journeys. This requires accurate communication and careful monitoring of daily operational requirements.
Another important responsibility will involve checking the destination information displayed on buses before they leave the depot. Correct destination boards are essential to help ensure that buses provide the appropriate service to passengers.
The successful employee will also monitor the availability of buses required for scheduled services. This includes ensuring that sufficient vehicles are available for the various shifts, recording buses when they return from special-hire trips and arranging suitable replacement vehicles when a bus experiences a breakdown.
Time management will be an important part of the position. The dispatcher must help ensure buses depart the depot according to schedule and that enough drivers are available to operate the required shifts. Where staffing or vehicle problems affect operations, these issues must be identified and managed appropriately.
The role also includes maintaining operational records. This involves capturing bus departure times and kilometre readings, as well as ensuring that drivers submit their daily timesheets.
Vehicle condition is another area of responsibility. The dispatcher will help ensure that buses are clean before leaving the depot and may assist with inspections when vehicles return. These inspections can help identify damage, defects or other problems that need attention.
The dispatcher will additionally oversee security guards while they are on duty and report operational or security-related concerns to the Senior Operations Officer.
What This Opportunity Offers
This permanent position provides an opportunity for an experienced individual to contribute to public transport operations within the City of Ekurhuleni. The successful applicant will be involved in coordinating vehicles, drivers, depot activities and operational records that support the delivery of bus services.
The advertised basic annual salary ranges from R307,632 to R421,968, with additional benefits. The final remuneration and appointment will be subject to the applicable conditions of employment.
How to Apply
Interested candidates should apply for the Dispatcher: Bus Services Operations Depots – TRFL19789 position before the closing date of 11 September 2026.
Applicants should make sure that they meet the stated minimum requirements and have the necessary supporting documentation available. Candidates may be asked to provide proof of their qualifications and applicable NQF levels during the recruitment process.
Closing Date: 11 September 2026
Reference: TRFL19789
Enquiries: 0860 54 3000
Applicants who do not receive communication regarding the outcome of their application within six weeks after the closing date should consider their application unsuccessful.
The City of Ekurhuleni supports the principles of the Employment Equity Act and reserves the right to appoint, not appoint or make a lateral appointment.
Important Notice
Job seekers should carefully verify all vacancy information and follow the employer’s official application process. Do not pay anyone to apply for a job or to secure employment. Genuine employers do not require applicants to pay recruitment fees in exchange for employment.