Closing Date: 24 April 2026
Reference Number: RCL260416-1
Company: RCL Foods
Job Title: Dispatch Clerk
Job Type: Permanent
Department: Operations / Manufacturing
Location: Ladysmith, KwaZulu-Natal, South Africa
Overview of the Role
An established and reputable company in the food production sector is currently seeking a dedicated and detail-oriented Dispatch Clerk to join its depot team in Ladysmith. This role is ideal for an individual who thrives in a fast-paced operational environment and is capable of managing multiple responsibilities related to stock handling, logistics coordination, and administrative accuracy.
The successful candidate will play a vital role in ensuring that all dispatch-related processes run efficiently, from receiving stock to coordinating outgoing deliveries and managing returns. Working closely with drivers and depot management, the Dispatch Clerk will contribute to maintaining high standards of operational performance and customer satisfaction.
Purpose of the Position
The main objective of this position is to oversee and manage the accurate movement of stock and crates within the depot. This includes ensuring that all incoming and outgoing goods are properly recorded, handled, and documented. The role also involves maintaining accurate records, supporting logistical operations, and ensuring that all transactions are completed correctly and within required timeframes.
Key Responsibilities
Stock Management
The Dispatch Clerk will be responsible for maintaining strict control over stock movement within the depot. This includes:
- Ensuring that all stock is loaded onto vehicles according to established safety and company standards
- Verifying stock quantities during loading and unloading processes
- Managing returned stock by accurately counting items and issuing necessary documentation such as credit notes
- Conducting regular cycle counts of dispatch stock to ensure inventory accuracy
- Investigating and reporting any discrepancies between physical stock and system records
- Ensuring that all stock receipting and dispatching activities are completed accurately and efficiently
Crate Control
Managing crate movement is a critical part of this role. The Dispatch Clerk will:
- Monitor and maintain the integrity of crate movement within the system
- Conduct routine counts of all crates on-site to ensure accurate tracking
- Identify and report any losses or inconsistencies in crate records
- Record all returned crates from drivers and issue appropriate documentation
- Maintain organized records of crate transactions to support operational transparency
Transactional and Administrative Duties
In addition to physical stock handling, the role includes several administrative responsibilities:
- Printing and managing invoices using the company’s internal systems
- Coordinating and supervising loaders to ensure efficient dispatch operations
- Updating stock transfers to reflect accurate driver route allocations
- Maintaining proper documentation for all transactions and ensuring compliance with company policies
- Supporting depot operations with timely and accurate data entry and reporting
Minimum Requirements
Education
- Grade 12 (Matric) or equivalent qualification
Skills
- Strong ability to read, write, and communicate effectively in English
- Good numerical skills with attention to accuracy
- Proficiency in basic computer applications, especially Microsoft Excel and email systems
- Ability to work under pressure while maintaining accuracy and efficiency
Experience
- Previous experience working in a dispatch or logistics environment is required
- Experience within the FMCG (Fast-Moving Consumer Goods) industry will be an added advantage
- Prior experience dealing with customers is beneficial
- Familiarity with JDE (JD Edwards) systems will be advantageous
Competencies and Attributes
To succeed in this role, candidates should demonstrate the following qualities:
- Strong attention to detail and commitment to accuracy
- Ability to manage tasks and coordinate team activities effectively
- High level of integrity and reliability
- Strong organizational and time management skills
- Ability to work collaboratively with drivers, loaders, and management
- Problem-solving mindset with the ability to identify and address discrepancies
Work Environment
This position is based at a busy depot environment where teamwork and efficiency are essential. The role may involve working with physical stock, interacting with delivery personnel, and handling time-sensitive tasks. The ability to stay organized and focused under pressure is critical to success.
Why Apply for This Role
This opportunity offers a stable permanent position within a well-established company in the food manufacturing sector. It provides valuable experience in logistics, stock control, and operations management. Individuals looking to grow their careers in supply chain or warehouse operations will benefit from the hands-on exposure and responsibility this role provides.
Application Information
Interested candidates are encouraged to apply before the closing date of 24 April 2026. Ensure that your application includes an updated CV highlighting relevant experience and skills related to dispatch operations and stock management.
This role is best suited for someone who is organized, reliable, and capable of handling both administrative and operational tasks within a warehouse or depot setting. If you meet the requirements and are ready to contribute to a high-performing team, this could be the right opportunity for you.