ATM Admin Clerk Job – Midrand, Gauteng
Company: Fidelity Services Group
Division: Fidelity Cash Solutions
Location: Midrand, Gauteng, South Africa
Job Type: Permanent
Closing Date: 30 April 2026
Job Overview
Fidelity Services Group is currently hiring a detail-oriented ATM Admin Clerk to join their Fidelity Cash Solutions division based in Midrand. This opportunity is ideal for candidates who enjoy working with data, maintaining accuracy, and supporting operational teams through efficient administration.
The successful candidate will play a critical role in ensuring that financial and operational records are captured, verified, and managed correctly. This role requires someone who can handle high volumes of data, communicate effectively with multiple stakeholders, and meet strict deadlines consistently.
Key Responsibilities
As an ATM Admin Clerk, you will be responsible for handling various administrative and data management tasks that support daily operations. Your duties will include:
Data Administration & Processing
- Capture, update, and maintain operational data within company systems
- Prepare and organize data before entry to ensure efficiency and accuracy
- Review and verify all data to ensure completeness and correctness
- Maintain accurate records for reporting and auditing purposes
Communication & Coordination
- Liaise daily with branch staff and head office teams regarding operational issues
- Provide feedback and updates on reported issues
- Respond to client queries professionally and within required timelines
Issue Tracking & Escalation
- Log all reported operational issues from branches
- Monitor and track unresolved matters
- Escalate issues promptly to the National Reconciliations Manager
- Ensure all escalations are accurate and well-documented
Reporting & Monitoring
- Assist with daily and monthly reporting requirements
- Monitor missed or failed service reports and ensure follow-ups are done
- Keep detailed logs of all operational challenges and resolutions
General Administrative Support
- Perform additional administrative duties as assigned
- Support the reconciliation and reporting functions within the department
- Ensure compliance with company procedures and deadlines
🎯 Minimum Requirements
To be considered for this role, candidates should meet the following criteria:
- Previous experience in an administrative or data capturing role (advantageous)
- Strong knowledge of Microsoft Office tools, especially Excel, Word, and Outlook
- Ability to work under pressure and meet tight deadlines
- Good organizational and time management skills
- High level of accuracy and attention to detail
Key Skills & Competencies
The ideal candidate should demonstrate the following skills:
- ✔ Strong administrative and data management abilities
- ✔ Excellent communication and interpersonal skills
- ✔ Ability to interact with both internal teams and external clients
- ✔ Problem-solving mindset with the ability to escalate issues effectively
- ✔ High level of discipline and accountability
- ✔ Ability to multitask and prioritize workload efficiently
Why Apply for This Job?
Joining Fidelity Services Group offers you the opportunity to work in a well-established organization within the security and cash solutions industry. This role provides valuable exposure to operational processes, data management systems, and corporate communication structures.
You will gain practical experience in handling real-time operational challenges while developing essential administrative and analytical skills that can grow your career in finance, logistics, or operations.
Location Advantage – Midrand
Midrand is a key business hub in Gauteng, making it an ideal location for professionals seeking career growth. With access to major transport routes and business centers, this position offers both convenience and exposure to a dynamic working environment.
Application Tips
To increase your chances of getting shortlisted:
- Highlight your experience with data capturing and Excel
- Emphasize your attention to detail and accuracy
- Showcase your ability to handle deadlines and multitask
- Include examples of how you handled administrative or reporting tasks
Application Deadline
Make sure to submit your application before 30 April 2026. Late applications may not be considered.
Final Thoughts
If you are someone who thrives in a structured environment, enjoys working with data, and has strong administrative skills, this ATM Admin Clerk position at Fidelity Services Group could be the perfect fit. It’s a great opportunity to build a stable career while gaining valuable industry experience.
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